Guest Services Assistant | Dysart SPV | 10:4 at Civeo Career Site

Dysart, Queensland, Australia -

Full Time

Start Date

Immediate

Expiry Date

21 Jun, 26

Salary

76993.0

Posted On

23 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Reception Operations, Administrative Duties, Data Entry, Software Systems, Driver's Licence, Hospitality, Accommodation Services, Workplace Safety Systems, Microsoft Office, Point of Sale (POS) Systems

Industry

Facilities Services

Description

Join our community and continue your exciting career. Whether you’re new to the industry or bringing your experience to a new team, come and work in one of our villages and find the lifestyle that works for you. Creating welcoming environments and supporting the well-being of our guests and staff is what we do. Come see how we bring our motto to life — Stay well, work well with Civeo! This full-time opportunity is based at our Dysart Village in Queensland. THE ROLE We are seeking a Full-Time Guest Services Assistant to join our vibrant Village Administration team. You will support reception operations for a village featuring more than 1,700 ensuite rooms, along with a broad range of guest amenities and recreation facilities. This position works on a 10:4 roster, with four consecutive days off (Mon–Thu). As there are no weekend flights available, this role is ideally suited to a DIDO candidate. In this role, you will: Provide warm, professional customer service to a high volume of guests Manage reception processes, guest inquiries, and administrative duties Complete accurate, high-volume data entry using various software systems Live and work on-site during rostered shifts Earn a salary of $76,993 + 12% Superannuation THE PERKS All meals provided (buffet-style with cook‑to‑order options) Private accommodation with ensuite, air‑conditioning, linen, TV, fridge & storage Access to recreation facilities including The HUB bar, gazebo areas, Kinetic Gym and convenience store Social events like fitness classes, bingo, sports nights and paint & sip Wellbeing programs, including confidential EAP services Retail discounts through The Civeo Hive employee platform Career growth opportunities across our national network Access to powered and unpowered caravan sites if required ABOUT YOU Current Driver’s Licence Background in administration, hospitality, or accommodation services Valid Australian working rights (no sponsorship available) Ability to pass a pre-employment medical Comfortable with a Fri–Sun working cycle and DIDO travel Aligned with our values: Safety, Respect, Care, Excellence, Integrity, Collaboration WHAT’S NEXT Apply NOW! You may be invited to complete a short video questionnaire Our team will contact you regarding next steps Pre-employment steps include document checks, background checks, medical assessment and online inductions Then you’re ready to get started! ABOUT US Civeo Australia provides workforce accommodation services across Australia and globally. With more than 40 years of experience and approximately 10,000 rooms across QLD, NSW and WA — plus an additional 16,500 rooms in client-owned properties — we support individuals living and working away from home. We proudly encourage Aboriginal & Torres Strait Islander people to join our team and are committed to meaningful engagement with Traditional Owners and First Nations communities. Stay Well. Work Well. Civeo Australia, a division of Civeo Corporation, provides workforce accommodation services globally. In Australia, we own 9,000 permanent rooms across QLD, NSW, and WA, and operate more than 20,000 rooms in client-owned properties in remote regions of WA and SA. Our services include accommodation, food services, housekeeping, and property maintenance. With over 40 years of experience, Civeo supports individuals who live and work away from home. We're committed to fostering sustainable partnerships and inclusive opportunities in all the communities we operate in. By actively engaging with Traditional Owners and First Nations Businesses, we're not just operating accommodation villages, we're nurturing relationships that honour the rich cultural heritage of the land. We're safe, welcoming and proud to encourage Aboriginal & Torres Strait Islander people to join us. Stay Well. Work Well.

Responsibilities

The Guest Services Assistant will provide warm, professional customer service to a high volume of guests while managing reception processes, handling inquiries, and completing accurate, high-volume data entry using various software systems. This full-time position supports reception operations for a large village featuring over 1,700 ensuite rooms and various amenities.