JOB DESCRIPTION

As a Guest Service Assistant, you’re at the heart of the hotel operations supporting the Reception and the Food and Beverage department. You’re a true versatile team member and are able to adapt to changing business needs. You will drive the daily operations in a friendly approach and a customer service mindset.

ABOUT US

The Four Points Express by Sheraton is the first of its kind in the UK and is the newest addition to the Splendid Hospitality Group portfolio. This upcoming midscale Marriott brand is scheduled to open its doors in July 2024. Located in the heart of Euston, London, our goal is to provide guests with an unforgettable experience. We are currently seeking talented individuals to join our team and help us achieve this vision.

KNOWLEDGE, SKILLS AND ABILITIES

• Proven track of excellent communication and interpersonal skills.
• Experience of working in a team.
• A passion for delivering customer service.
• Positive attitude
• Marriot experience is desirable
• Knowledge of Opera PMS is desireable