Guest Services Associate at Emory Healthcare

Decatur, Georgia, United States -

Full Time

Start Date

Immediate

Expiry Date

02 Jun, 26

Salary

0.0

Posted On

05 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Communication, Wayfinding, Paging, Greeting, Front Desk Coverage, Organization, Attention to Detail

Industry

Hospitals and Health Care

Description

Overview Be inspired. Be valued. Belong. At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be. We provide: Comprehensive health benefits that start day 1 Student Loan Repayment Assistance & Reimbursement Programs Family-focused benefits Wellness incentives Ongoing mentorship, development, leadership programs...and more! Shift Time: Saturday/Sunday 8a-8p weekend only shift Description RESPONSIBILITIES: Provides a welcoming and supportive environment for all people entering assigned areas Provides paging for emergency situations Greets and acknowledges all patients, guests and employees entering facilities with a smile and appropriate salutation (good morning, good afternoon, good evening) Provides wayfinding information to all guests, including specifics directions to each department within the facility Communicates services and capabilities of each facility Responds to incoming calls for directions and related information promptly, effectively, courteously Provides coverage as needed for the front desk and lobby Maintains, rearranges, orders, and waters flowers for lobbies and other designated areas. MINIMUM QUALIFICATIONS A high school diploma or equivalent. Additional Details Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law. Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. Please contact Emory Healthcare’s Human Resources at careers@emoryhealthcare.org. Please note that one week's advance notice is preferred.

Responsibilities

The associate is responsible for providing a welcoming and supportive environment, greeting all individuals entering the facilities with a smile, and offering wayfinding assistance and directions to various departments. They must also handle emergency paging and provide coverage for the front desk and lobby as needed.