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Guest Services Associate at Emory Healthcare
Atlanta, Georgia, United States -
Full Time

Start Date

Immediate

Expiry Date

31 Jul, 26

Salary

21.93

Posted On

02 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Communication, Wayfinding, Front Desk Operations, Interpersonal Skills, Emergency Paging, Facility Maintenance

Industry

Hospitals and Health Care

Description
Description RESPONSIBILITIES: Provides a welcoming and supportive environment for all people entering assigned areas Provides paging for emergency situations Greets and acknowledges all patients, guests and employees entering facilities with a smile and appropriate salutation (good morning, good afternoon, good evening) Provides wayfinding information to all guests, including specifics directions to each department within the facility Communicates services and capabilities of each facility Responds to incoming calls for directions and related information promptly, effectively, courteously Provides coverage as needed for the front desk and lobby Maintains, rearranges, orders, and waters flowers for lobbies and other designated areas. MINIMUM QUALIFICATIONS A high school diploma or equivalent. Additional Details Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law. Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. Please contact Emory Healthcare’s Human Resources at careers@emoryhealthcare.org. Please note that one week's advance notice is preferred.
Responsibilities
The Guest Services Associate provides a welcoming environment by greeting patients and guests, offering wayfinding assistance, and managing front desk operations. They are also responsible for responding to emergency paging and maintaining the aesthetic appearance of lobby areas.