Guest Services Associate at Hotel Pommier

Winterset, Iowa, United States -

Full Time

Start Date

Immediate

Expiry Date

05 Jan, 26

Salary

0.0

Posted On

07 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Focused, Attention to Detail, Problem Solver, Reliable, Team Player, Computer Savvy, Independent Work, Hospitality, Cleaning, Sanitizing, Guest Services, Reservations Management, Inventory Management, Communication, Flexibility, Physical Stamina

Industry

Hospitality

Description

Description Join an independent (not a lame chain) and family owned hotel that appreciates you! We combine small town hospitality with seamless technology to humanize travel. We are embarking on a new journey with fresh management and an opportunity to advance. We are looking to add only awesome folks to our growing team: Competitive pay, snackies & performance incentives! Get paid on demand! Access your earned income instantly through our mobile app Overtime pay on holidays and fast direct deposit 401k / profit sharing plan with a generous company match. We grow and prosper as a team! 24/7 direct access to paystubs and timesheets (no shady stuff here!) We hate it when packages get stolen, ship your stuff here and enjoy the same package concierge service we offer guests Awesome people = more awesome people! Bank $200 for every successful referral Get the hookup with special events through our sponsorship and support of local events, organizations, and causes Requirements You will help us create a welcoming, safe, and clean environment for our guests! Join an experienced team that prides itself in delivering authentic service and an amazing experience. Promptly respond to any guest requests (phone, email, text, in-person, etc.) Manage daily reservations (guest info, dates, payments, etc.) to ensure financials are in order, don’t worry we will train you! Help us keep our guest rooms sparkly clean, sanitized, and stocked! Care for the hotel to ensure common areas are always clean and tidy Welcome guests to town, showcasing local restaurants, attractions, and ensuring they make the most of their visit Set up and breakdown a tasty breakfast for our guests including restocking supplies and conducting inventory Inspect rooms to ensure they meet our standards, report maintenance needs Any other task required for the successful functioning of the hotel! What are we looking for? I can work independently for shifts ranging from from 6am-9PM (chat with us about open shifts!) I am able to work weekends and holidays, with flexibility to pick up additional shifts I can uphold our Team Values (Reliable, Lead by Example, Personable, Integrity, Never Settle) I am friendly and customer focused with a passion for delivering an awesome guest experience I am computer savvy and have a get er' done problem solver I have great attention to detail and a passion for keeping everything clean and tidy! I have a strong work ethic and am a reliable team player I can lift at least 25 pounds Nice to Haves (not deal-breakers!) Previous hotel experience ServSafe Certification We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Responsibilities

The Guest Services Associate will create a welcoming environment for guests, respond to requests, manage reservations, and maintain cleanliness in guest rooms and common areas. They will also assist with breakfast setup and ensure that hotel standards are met.