Guest Services Associate I - Emory University Hospital at Emory Healthcare

Atlanta, Georgia, United States -

Full Time

Start Date

Immediate

Expiry Date

31 Aug, 26

Salary

21.93

Posted On

02 Jun, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Wayfinding, Communication, Emergency Paging, Front Desk Management, Hospitality

Industry

Hospitals and Health Care

Description

Overview Be inspired. Be valued. Belong. At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be. We provide: Comprehensive health benefits that start day 1 Student Loan Repayment Assistance & Reimbursement Programs Family-focused benefits Wellness incentives Ongoing mentorship, development, leadership programs...and more! Shift Time: Various Shifts Available! (Day / Evening / Night) Shift Location(s): Emory University Hospital Description For the Guest Services Associate I position, candidates must provide a welcoming and supportive environment for all people entering assigned areas. RESPONSIBILITIES: Provides paging for emergency situations Greets and acknowledges all patients, guests and employees entering facilities with a smile and appropriate salutation (good morning, good afternoon, good evening) Provides wayfinding information to all guests, including specifics directions to each department within the facility Communicates services and capabilities of each facility Responds to incoming calls for directions and related information promptly, effectively, courteously Provides coverage as needed for the front desk and lobby Maintains, rearranges, orders, and waters flowers for lobbies and other designated areas. MINIMUM QUALIFICATIONS: A high school diploma or equivalent. Additional Details Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law. Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. Please contact Emory Healthcare’s Human Resources at careers@emoryhealthcare.org. Please note that one week's advance notice is preferred.

Responsibilities

The associate provides a welcoming environment by greeting patients and guests and offering wayfinding directions within the facility. Additional duties include handling incoming calls, managing the front desk, and maintaining lobby floral arrangements.