Guest Services Associate at Metro Stars Gymnastics
Omaha, Nebraska, United States -
Full Time


Start Date

Immediate

Expiry Date

18 Dec, 25

Salary

0.0

Posted On

19 Sep, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Communication, Interpersonal Skills, Problem-Solving, Decision-Making, Attention to Detail, Organizational Skills, Cash Handling

Industry

Recreational Facilities

Description
Are you a people person with a knack for making others feel welcome and at ease? Metro Stars Gymnastics is seeking a Guest Services Associate to join our friendly team! As a Guest Services Associate, you'll be the smiling face that greets and assists our valued guests, ensuring that their experience at our gym is nothing short of exceptional. If you're passionate about providing top-notch customer service and thrive in a fast-paced environment, we want to hear from you! Responsibilities Welcome guests with a warm and friendly demeanor, creating a welcoming atmosphere from the moment they step through our doors Be a knowledgeable resource, answering guests' questions and providing accurate information about our programs, services, and policies Efficiently handle guest check-ins and registrations, ensuring a smooth and seamless process Manage phone calls and emails, promptly and confidently addressing inquiries and requests Process payments and handle cash transactions with accuracy and attention to detail Maintain the cleanliness and organization of the front desk area Prior experience in a customer service role is preferred Excellent communication and interpersonal skills, with a friendly and outgoing personality Strong problem-solving and decision-making abilities, using a positive and empathetic approach Ability to thrive in a fast-paced team environment and stay calm under pressure Attention to detail and strong organizational skills, ensuring accuracy in tasks like cash handling Flexibility to work evenings and weekends as required, understanding that our gym operates during peak times
Responsibilities
As a Guest Services Associate, you will greet and assist guests, ensuring an exceptional experience at the gym. You will also manage check-ins, answer inquiries, and maintain the front desk area.
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