Guest Services Attendant-Full Time - 11pm-7am at Hotel Management of New Orleans LLC

New Orleans, Louisiana, United States -

Full Time

Start Date

Immediate

Expiry Date

04 Jun, 26

Salary

0.0

Posted On

06 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Guest Services, Luggage Assistance, Public Area Maintenance, Routine Cleaning, Safety Monitoring, Minor Maintenance, Emergency Procedures, Customer Service, Hotel Operations, Communication

Industry

Hospitality

Description

Description Position Overview: The Guest Services Attendant plays a vital role in ensuring guests have a warm welcome and enjoyable experience during their stay. The position is responsible for assisting guests with luggage and personal belongings, maintaining the cleanliness and functionality of public areas, and addressing minor maintenance concerns. Essential Duties and Responsibilities (include but are not limited to) Guest Services Greet guests promptly and courteously, providing assistance with luggage and personal belongings. Escort guests to their rooms and familiarize them with hotel features and amenities. Deliver packages, messages, and other items as required. Hotel Operations Maintain Lobby and public area cleanliness and organization. Perform routine cleaning tasks, such as sweeping, mopping, dusting and emptying of trash. Ensure public areas and restrooms are stocked with necessary supplies. Respond to after-hours housekeeping needs. Safety and Security Monitor pedestrian traffic and patrol public areas, guest floors, and perimeters. Identify and report safety hazards promptly. Adhere to hotel life safety systems and emergency procedures. General Maintenance Address minor maintenance issues such as replacing light bulbs or handling minor plumbing concerns. Escalate larger maintenance concerns to Manager or Maintenance Staff. Other Responsibilities Assist Front Desk staff with calls, directions, taxi requests, and guest inquiries. Communicate effectively using radio and other tools. Perform additional duties as assigned by the General Manager or Front Desk. Requirements Qualifications High school diploma or equivalent preferred. Previous experience in customer service or hotel operations is a plus. Physical Requirements Stand, walk, and move continuously for extended periods. Handle luggage carts and lift items up to 50 pounds. Perform physical tasks such as bending, kneeling, pushing, and pulling.

Responsibilities

The Guest Services Attendant is responsible for providing guests with a warm welcome, assisting with luggage, and ensuring the cleanliness and functionality of public areas during the overnight shift. This role also involves monitoring safety and security, addressing minor maintenance issues, and supporting the Front Desk staff.