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Guest Services Concierge - Temporary at Hillsboro Area Hospital Inc

Hillsboro, Illinois, United States -

Full Time

Start Date

Immediate

Expiry Date

28 May, 26

Salary

20.5

Posted On

27 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Verbal Communication, Interpersonal Skills, Customer Service, Hospitality, Wayfinding, Proactive Assistance, Professional Appearance, Professional Demeanor

Industry

Hospitals and Health Care

Description

Description Job Summary The Guest Services Concierge takes a proactive and welcoming approach in greeting and assisting patients and visitors in a prompt manner. This role provides directional assistance to those who are navigating the campus, offer wayfinding information, answer questions and actively contribute to an overall positive experience at the facility. This person will be responsible for walking and guiding patients and visitors to various areas of the facility as needed. Professional Requirements: Excellent verbal, communication and interpersonal skills. Prior experience in hospitality or customer service preferred. Ability to proactively seek out and identify persons in need of assistance. Professional appearance and demeanor required. Adhere to dress code provided. Education and/or Experience: High School Diploma or GED required. Certificates and Licenses: N/A Benefits Paid time off, 401(k) Plan, and Community Benefit Hours Requirements A temporary day position lasting at least six months. Shift times as early as 6A and late as 6P.

Responsibilities

The Guest Services Concierge proactively greets and assists patients and visitors promptly, providing directional assistance and wayfinding information across the campus. This role actively contributes to a positive facility experience by walking and guiding individuals to various areas as needed.