GUEST SERVICES & EXPERIENCE

• Serve as the on-site lead for Innovation Hall meeting room services, ensuring smooth daily operations and a high-quality guest experience.
• Greet and assist visitors, providing building tours and orientations as needed.
• Support event-related communications, including parking, room reservations, and setup details.
• Maintain inventory of café, mail, and supply areas.

QUALIFICATIONS

• High school diploma or equivalent required.
• 2+ years of experience in guest services, customer service, or office administration.
• Event support or facility management experience preferred.
• Ability to lift/move furniture and equipment for events.

SKILLS & ATTRIBUTES

• Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint).
• Basic knowledge of web-based scheduling/communication tools.
• Excellent verbal and written communication skills.
• Friendly, professional, and service-oriented demeanor.
• Strong organizational skills with attention to detail.
• Flexibility for occasional evening or weekend coverage
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ROLE OVERVIEW

The Part-Time Guest Services Coordinator (GSC) plays a key role in ensuring that every visitor, tenant, and team member has a welcoming and positive experience at MCC. This position is ideal for someone who thrives in a service-first environment, enjoys problem-solving, and takes pride in keeping operations smooth and professional.
The GSC collaborates with the MCC team to provide daily guest services, front desk coverage, and event support. From greeting guests to assisting with room setups, monitoring building needs, and supporting event logistics, this role contributes directly to creating a vibrant and inclusive atmosphere at the Center
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