MISSION STATEMENT:

As the heart of the community, the Eaton Area Park and Recreation District strives to inspire and encourage healthy lifestyles by serving the physical, social, and mental needs of all ages.

EDUCATION AND EXPERIENCE:

• High school diploma or GED preferred.
  · One year of related work experience or training preferred.
  · An equivalent combination of education and experience may be considered.
  · Must be 18 years or older to work at Welcome Desk.

· Must be 16 years or older to work in childcare.

• Must successfully pass all required employment screens that may include but not be limited to:
• Drug screen
• Criminal Background Check

NECESSARY KNOWLEDGE, SKILLS AND ABILITIES:

· Ability to obtain CPR, AED, and First Aid certifications within 3 months of hire.

REQUIRED KNOWLEDGE AND SKILLS:

1. Basic knowledge of equipment needed in community recreation programs including non-licensed childcare.
2. Knowledge of applicable federal, state, and local laws, regulations, ordinances, and policies, including safe food handling procedures and childcare safety.
3. Ability to provide outstanding customer service to a diverse guest population in a fast paced, chaotic environment.
4. Ability to establish and maintain effective working relationships with supervisors, peers, and District staff. Included is the ability to follow directions and demonstrate professional behavior.
5. Demonstrate time management skills by beginning and completing assigned shifts and/or utilizing program time effectively.
6. Ability to effectively present verbal and written information and respond to questions from guests, program participants, co-workers, supervisors, volunteers, and other District employees.
7. Ability to follow and enforce all rules, regulations, and policies. Ability to recognize safety hazards and sanitation issues and to notify supervisors.
8. Ability to remain composed in emergency situations, make sound judgment and work effectively with guest and other recreation staff under stressful circumstances. Ability to perform first aid, CPR, and other medical attention as needed.
9. Ability to safely operate a variety of recreation related equipment. Ability to set up and tear down equipment for scheduled activities and special events.
10. Demonstrate skill in the use of standard office equipment, computers and various application programs including recreation related specialty software applications.

• Performs regular and routine duties in the day-to-day operations of the Eaton Area Community Center, may include front desk, childcare area and concessions.
• Greets guests, accepts, and processes memberships and registrations for specific activities within the Community Center and Department.
• Handles and processes payments and responsible for assigned funds and receipts.
• May be responsible for opening and/or closing shifts at the Eaton Area Community Center.
• Provides exceptional guest service and answers guest questions in person and over the phone.
• Conducts facility tours. Hands out and may check out equipment.
• Ensures the safety of guests and program participants by enforcing all rules and policies with staff and guests and practicing safe food handling procedures. Administers first aid, CPR and other medical attention as needed.
• May set up and tear down equipment used for activities and special events.
• Maintains work area, facilities, supplies and equipment to ensure a safe and sanitary environment.
• Conducts headcounts according to established schedule. Obtains waivers from guests as needed.
• Maintains frequent communications with other staff and volunteers within the Community Center and Division. Reports any issues or concerns with inventory, facility conditions, policies and incidents to supervisory staff as needed.
• Attends and participates in staff meetings and trainings. May assist in the training of new staff.
• Assists or oversees childcare and ensures a safe childcare environment. Checks in and checks out activity participants and their parents.
• Child Watch responsibility includes supervising and engaging with children, play with children and assure they are having a positive experience, maintain cleanliness in work area.
• Performs other related duties as assigned.