Guest Services Executive (Restaurant & Events) at Pullman
Singapore, Southeast, Singapore -
Full Time


Start Date

Immediate

Expiry Date

23 Jun, 25

Salary

0.0

Posted On

24 Mar, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Writing, Powerpoint

Industry

Hospitality

Description

Company Description
Our World is Your Playground. A world-class lifestyle hotel in the heart of Orchard Road, where playfulness meets peak performance; creativity meets innovation; business meets sucess. At Pullman Singapore Orchard, we don’t do ordinary. Pioneering and stylish, guests can push their boundaries in 326 guestrooms and suites, trend setting F&B outlets and immersive relaxtion zone; not to mention the happening lobby. Challenging the status quo, we are redefining hospitality with seamless, fun, cool and smart interactions.
Job Description
The Restaurant & Bar Executive is responsible for providing prompt and professional F&B service to Hotel’s guests and assisting the management of all aspects of the Restaurant & Bar, Meeting Space, Swimming Pool functions, in accordance with operation standards. Assist to implement and maintains a service and management philosophy, which serves as a guide to respective staff.

KNOWLEDGE AND EXPERIENCE

  • Secondary / High school education
  • Additional certification(s) in Food & Beverage will be an advantage
  • Good reading, writing and oral proficiency in English language
  • Ability to speak other languages and basic understanding of local languages will be an advantage
  • Minimum 2 years of relevant experience in a similar capacity
  • Working knowledge of MS Excel, Word, & PowerPoint
Responsibilities
  • Coordinate and manage events and tasks specifically related to the owners.
  • Act as the primary point of contact for owners during events to ensure all their requirements and expectations are met.
  • Plan and execute owner events from start to finish, including scheduling, logistics, and coordination with other departments.
  • Provide personalized service to owners, remembering their preferences and ensuring a high level of satisfaction.
  • Handle any owner-specific requests, issues, or complaints promptly and efficiently.
  • Maintain detailed records of owner events and feedback for continuous improvement
    Qualifications
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