Guest Services - Front Desk Agent - Fairfield Inn & Suites, New Bedford, MA at Lafrance Hospitality

New Bedford, Massachusetts, United States -

Full Time

Start Date

Immediate

Expiry Date

25 Dec, 25

Salary

17.0

Posted On

26 Sep, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service Skills, Multitasking, Guest Focused, Friendly Personality, Professional Demeanor, Problem Solving, Knowledge of Emergency Procedures, Hotel Policies

Industry

Hospitality

Description

Join us at Fairfield by Marriott New Bedford, MA. We are excited to add new members to our team. We are looking for a Part-Time Front Desk Attendant, with room to grow and gain hours during the peak season. We have an excellent management team and are happy to work with you on a schedule that best fits both of our needs. Fairfield by Marriott New Bedford, MA is currently looking for a self-motivated, guest-focused candidate to fill the position of Front Desk Attendant. Someone with a friendly & welcoming personality is the ideal candidate for this opening. This is an exciting opportunity for someone who is looking to develop their professional skills. Take advantage of our remarkable DailyPay feature, which allows you to receive your earnings on any day that you prefer. Furthermore, if you successfully refer someone to join our remarkable team, you have the opportunity to earn up to an astounding $500. RESPONSIBILITIES: Maintain a warm, welcoming and professional demeanor while interacting with all guests. Check guests in and out, ensuring proper payment is received, special requests are noted & fulfilled, and accurate information is recorded. Answer the telephone in a professional manner. Follow procedures on posting charges and settling guest accounts. Effectively address and resolve guest problems to increase guest satisfaction. Be knowledgeable of emergency procedures and Hotel policies. Pay: $16- $17 PER HOUR Shifts: 7am-3pm , 3pm-11pm, Must have weekend availability Job Type: Part-time keywords: front desk, front desk agent, hotel, customer service, guest representative Hotel experience is a plus but NOT REQUIRED Multitasking Customer service skills Possibility to cross train in other departments of the hotel Brand Wide Room Discounts Company Wide Room Discount Program Referral Bonus Incentive Retention Bonus Incentive Annual Review Program Extensive Room for Growth Paid Training

Responsibilities

The Front Desk Attendant is responsible for checking guests in and out, ensuring proper payment is received, and addressing guest problems to increase satisfaction. They must maintain a warm and professional demeanor while interacting with guests and follow hotel procedures.