Guest Services - Front Desk Associate - Fairfield by Marriott, Plymouth, NH at Lafrance Hospitality

Lincoln, New Hampshire, United States -

Full Time

Start Date

Immediate

Expiry Date

31 Dec, 25

Salary

18.0

Posted On

02 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Multitasking, Receptionist, Administrative, Hotel Experience, Fosse Experience

Industry

Hospitality

Description

We Want You to Join Our Team! Do you have a passion for providing exceptional guest experiences? Are you a self-motivated, guest-focused individual with a warm and welcoming personality? If so, we have the perfect opportunity for you! The Fairfield Inn by Marriott located in Plymouth, NH is currently hiring for a Full -Time and Part-Time Front Desk Attendant position, offering comprehensive benefits. As a valued member of our team, you will enjoy a great work environment surrounded by friendly coworkers. We believe in nurturing our employees' career growth and offer cross-training and mentorship opportunities. As a Marriott Team member, you and your family will also receive amazing discounts on hotel rooms for both business and leisure travel. In addition, we have company-wide incentives throughout the year for all staff to enjoy. This is a truly exciting opportunity that allows you to develop your professional skills while working in a dynamic and rewarding environment. Responsibilities: Maintain a warm, welcoming, and professional demeanor while interacting with all guests. Check guests in and out of the hotel, ensuring proper payment is received, special requests are noted and fulfilled, and accurate information is recorded. Answer the phone in a professional and helpful manner. Follow procedures for posting charges and settling guest accounts. Effectively address and resolve guest problems to increase guest satisfaction. Be knowledgeable about emergency procedures and hotel policies. Practice punctuality for scheduled shifts. Shifts: Weekends are a must; 7-3PM and 3-11PM shift are available Job Type: Part-Time and Full -Time Pay: $16 - $18 Per Hour Keywords: Hotel, Hospitality, customer service, receptionist, administrative Fosse Experience a plus Hotel experience is a plus Multitasking Customer service skills DailyPay - Get Paid Any Day ! Brand Wide Hotel Room Discounts Company Wide Hotel Room Discount Program Referral Bonus Incentive Retention Bonus Incentive Annual Review Program Extensive Room for Growth Paid Training

Responsibilities

Maintain a warm and professional demeanor while interacting with guests and check them in and out of the hotel. Effectively address and resolve guest problems to increase satisfaction.