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Guest Services- Homewood Suites by Hilton Rochester, MN at Terratron

Rochester, Minnesota, United States -

Full Time

Start Date

Immediate

Expiry Date

19 Sep, 26

Salary

18.0

Posted On

21 Jun, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Reservation Verification, Financial Transactions, Multi-tasking, Verbal Communication, Written Communication, Time Management, Cash Handling, Computer Knowledge, Organization

Industry

Hospitality

Description

COMPANY OVERVIEW Terratron, Inc. offers a competitive benefit package to all full-time associates that includes: * Medical, Vision, Dental, and Life insurance * Company-funded Short Term Disability insurance * 401(k) with employer matching * Paid time off * 50% discount at all Terratron food and beverage outlets * Worldwide Discounts for Hotel stays! * Free parking by Minneapolis/St. Paul Airport * Free uniforms * Mall of America Discount Booklet * Now offering DailyPay! Ask your Recruiter for more details * ADP Discounts, including Child Care, Electronics, Tickets, Flights, Rental Cars, and More!! JOB SUMMARY Our Guest Service Representatives serve as our main point of contact for all guest requests. This person is responsible for greeting and assisting our guests. Some things that will be expected are verifying reservation information, financial transactions, and providing excellent guest satisfaction and customer service. If you have the heart to serve and a contagious smile, we want you! Who Are You? * You are a guest focused, friendly and outgoing team player * You are a highly dependable and organized individual with the ability to multi-task * You are professional and like to have fun at work * You can communicate verbally and in writing * You have the spirit to serve * You are motivated and able to work independently What Essential Skills Do You Have? * Reliable, self-motivated and responsible time management * Available to work a flexible schedule, including weekends, holidays, days and nights * Ability to work with cleaning chemicals and maintain sanitary conditions * Strong skills in oral and written communication and computer knowledge * Cash handling skills This job description does not contain a comprehensive list of all activities, duties or responsibilities that are required of the associate. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

Responsibilities

Serve as the primary point of contact for guests by greeting them and assisting with requests. Responsibilities include verifying reservation details, processing financial transactions, and ensuring high guest satisfaction.