The Calgary TELUS Convention Centre is looking to hire a Guest Services Host in a casual capacity in the Client Services Division.

JOB-RELATED SKILLS

• Excellent communication, interpersonal, and organizational skills.
• Strong customer service philosophy.
• Ability to work independently and in a team-focused environment.
• Good math aptitude.

EXPERIENCE

• Frontline public and client interaction focused on delivering excellent service.
• Core cash handling experience.
• Moneris POS machine experience (asset)
• Hospitality experience (asset)

PHYSICAL REQUIREMENTS

• Physically fit to have the ability to lift heavyweight (up to 40lbs).
• Ability to discern colours.
• Ability to work long hours on their feet.

DUTIES AND RESPONSIBILITIES

• Greet and provide way-finding services and answer questions from clients and guests on various activities while attending events in the facility.
• Assist with event crowd management strategies.
• Prepare, set up, and teardown equipment and signage for coat check services.
• Maintain the check-in, storage, and release of guests’ items in coat check.
• Provide cash and payment services, while adhering to cash handling policies and procedures.
• Maintain precise records.
• Manage the stock and distribution of tickets upon request (e.g., taxi chits).
• Requirement to work flexible shifts and overtime hours as required on a casual basis.
• Other duties as assigned.