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guest services manager at JW Marriott The Rosseau Muskoka Resort Spa
Minett, ON, Canada -
Full Time

Start Date

Immediate

Expiry Date

05 Oct, 25

Salary

70000.0

Posted On

06 Jul, 25

Experience

1 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Good communication skills

Industry

Hospitality

Description
  • Education: Secondary (high) school graduation certificate
  • Experience: 1 year to less than 2 years
  • or equivalent experience

WORK CONDITIONS AND PHYSICAL CAPABILITIES

  • Fast-paced environment
  • Work under pressure
  • Attention to detail
  • Standing for extended periods
  • Repetitive tasks
Responsibilities
  • Develop and implement policies and procedures for daily operations
  • Recruit and hire staff
  • Supervise staff
  • Conduct performance reviews
  • Negotiate with suppliers for the provision of materials and supplies
  • Negotiate with clients for the use of facilities
  • Perform front desk duties
  • Prepare budgets and monitor revenues and expenses
  • Address customers’ complaints or concerns
  • Assist clients/guests with special needs
  • Organize and maintain inventory