Full job descriptionCorniche Hotel Sharjah is looking for an experienced and customer-focused Front Office Manager / Assistant Front Office Manager to oversee front desk operations and ensure excellent guest satisfaction.

Key Responsibilities

• Supervise daily front office operations, including check-in, check-out, room allocation, and guest services.
• Lead, train, and motivate the front office team.
• Handle guest complaints professionally and ensure timely resolution.
• Coordinate with housekeeping, reservations, sales, and other departments.
• Monitor room occupancy, guest feedback, and service standards.
• Ensure accurate guest records, billing, and shift handovers.
• Maintain hotel policies, procedures, and hospitality standards.

Requirements

• Previous experience in a hotel front office leadership role.
• Strong knowledge of hotel front office operations and reservation systems.
• Excellent communication, customer service, and problem-solving skills.
• Good leadership and team management abilities.
• Ability to work shifts, including weekends and public holidays.

How to Apply