Start Date
Immediate
Expiry Date
30 Sep, 25
Salary
32888.0
Posted On
01 Jul, 25
Experience
0 year(s) or above
Remote Job
Yes
Telecommute
Yes
Sponsor Visa
No
Skills
Good communication skills
Industry
Hospitality
Company Description
Portico is defined by our unique culture – One that rewards hard work and dedication, empowers people to grow, with the belief that work should be fun and engaging!
Our family is made up of many different people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop and progress in their careers.
Job Description
We are currently recruiting for a Guest Services Manager to oversee our team in the Glasgow and Edinburgh offices of a client in the financial services industry!
The role of the Guest Services Manager is to effectively provide guidance and direction to a small team of Guest Services Hosts based at the firms Glasgow and Edinburgh offices.
You will be the first point of contact for all team members and will use your excellent coaching skills to create and cultivate a culture of excellence and the delivery of world class customer service!
The Guest Services Manager will be highly visible, as they work closely with the firm’s staff and their clients, as well as other service partners in the business. This means that the successful candidate will be able to build relationships with people at all levels and represent our client as a proud ambassador.
The role is hands on, and the successful candidate will be involved in all aspects of the services that our team provides. Therefore, it is essential to have an open minded, adaptable, and flexible approach, in an ever changing and evolving business.
Hours: 40 hours per week, shifts between 8am and 6pm, Mon-Fri
Salary: £32,888 per annum
Qualifications
We are looking for a friendly and passionate customer service professional, with great attention to detail and the willingness to go above and beyond to provide amazing experiences for their customers.
The successful candidate will have experience of working at a supervisory level, ideally within a corporate reception environment.
Additional Information
What’s in it for you?
Please refer the Job description for details