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Guest Services Officer at AirAsia
Darwin, , Australia -
Full Time

Start Date

Immediate

Expiry Date

04 Jan, 26

Salary

0.0

Posted On

06 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Guest Services, Safety Standards, Security Standards, Cash Handling, Operations Management, Staff Briefing, Report Preparation, Compliance, Customer Service, Gate Management, Check-in, Arrival Hall, Transfer Desk, Team Coordination, Problem Solving, Communication

Industry

Airlines and Aviation

Description
Job Description YOUR ROLE AS A: The Guest Services Officer is responsible to maintain the highest level of safety, security and service standards for ground operations. WHAT YOU’LL CHAMPION: To ensure the smooth daily operations by Guest Services at Check-in counter, Gate Management, Arrival Hall, Transfer Desk and to prepare daily operations reports. To ensure that staff are properly plan before starts of operation by updating staff of any information, briefing and debriefing, assigning staff at their designated area, and all tools are sufficient and in order that all tools are sufficient and in order. To comply with Cash Handling for Ground Operations SOP and Cashiering - Ancillary Income SOP from Finance Department. Responsibility to comply with AirAsia Berhad standards, AirAsia Berhad safety performance, the applicable law, regulations and procedure in all locations where operation are conducted. This includes ensuring service providers’ compliance towards AirAsia Berhad safety standard. AirAsia Berhad: Asia’s leading airline was established with the dream of making flying possible for everyone. Since 2001, AirAsia has swiftly broken travel norms around the globe and has risen to become the world’s best. Driven by the Dare to Dream spirit, we pride ourselves in being the region’s largest low-cost carrier, serving 24 countries and over 130 destinations. We're not confined by walls, except when we need to answer the call of nature, so all departments mingle every day. As we embrace new technology to become a digital airline, services like BIG Duty Free, BIG Pay, BIG Loyalty, Touristly, ROKKI and Xcite Inflight Entertainment will be an exciting evolution, placing us ahead of the game. Are you in? AirAsia is set to take low-cost flying to an all new high with our belief, "Now Everyone Can Fly"
Responsibilities
The Guest Services Officer is responsible for maintaining safety, security, and service standards for ground operations. This includes managing daily operations at various service points and ensuring compliance with company standards and procedures.