Guest Services Representative at Cascades Casino
Penticton, BC V2A 7M5, Canada -
Full Time


Start Date

Immediate

Expiry Date

16 Nov, 25

Salary

17.85

Posted On

17 Aug, 25

Experience

1 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Entertainment, Gaming, Travel, Gateway, Training, Customer Experience

Industry

Hospitality

Description

RATE OF PAY: $17.85/HOURTHE GATEWAY TO YOUR FUTUREWE’RE LOOKING FOR A GUEST WHISPERER. WE DEFINE THIS AS A FRIENDLY, PATIENT AND INTUITIVE CUSTOMER SERVICE PRO WHO KNOWS HOW TO MAINTAIN A ZEN DEMEANOUR WHILE THRIVING IN A BUSY WORK ENVIRONMENT AND ENSURING GUESTS HAVE AN EXCEPTIONAL EXPERIENCE. IF THIS SOUNDS LIKE YOU, THEN APPLY FOR THIS EXCITING OPPORTUNITY AT GATEWAY. DON’T MISS THE CHANCE TO GET YOUR FOOT IN THE DOOR OF A GROWING NATIONAL COMPANY AND ALLOW YOUR CAREER TO BLOSSOM.WE PROVIDE

  • Full benefits package for full-time employees
  • Retirement savings plan
  • Exciting, supportive and fun work environment
  • Family and friends discounts on travel, tech, food, beverage, and fitness
  • Development and training opportunities

GET TO KNOW GATEWAY

Gateway Casinos & Entertainment Limited (“Gateway”) is one of the largest and most diversified gaming and entertainment companies in Canada. Across its 27 gaming properties in British Columbia, Ontario and Edmonton, Alberta, Gateway currently employs approximately 8,648 people and boasts approximately 448 table games (including 49 poker tables), 13,887 slots, 85 restaurants and bars and 561 hotel rooms. Gateway is the service provider for the Central, Southwest and North gaming Bundles in Ontario, which includes 11 properties in their portfolio. A multi-pronged growth strategy has seen Gateway diversify and expand its product offering, including developing proprietary casino and restaurant brands, dramatically improving the gaming customer experience while attracting new customers. Some of Gateway’s proprietary brands include Match Eatery & Public House, Atlas Steak + Fish and the new Halley’s Club. In 2017, Gateway celebrated 25 years in the business of gaming and entertainment in Canada. Further information is available at www.gatewaycasinos.com.

How To Apply:

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Responsibilities
  • Meet, greet and assist guests, answer inquiries, and provide solutions for any concerns
  • Provide information on current and upcoming events and promotions
  • Explain and enroll customers in the rewards loyalty program
  • Assist in implementing on-site events, promotions and entertainment initiatives
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