MAIN OBJECTIVES

• Provide excellent customer service through established programs, including but not limited to providing information, support and services to the shopping and travelling public
• Establish a perceived value for Guest Services that exceeds the expectations of customers and tenants
• 8 to 20 hours per week.

QUALIFICATIONS AND SKILLS

• Basic accounting knowledge (i.e. balancing cash with receipts)
• Strong computer skills
• Understanding of good customer service practices
• Strong communication and organizational skills
• Excellent interpersonal skills
• Mature, enthusiastic, outgoing
• Must be prompt, reliable, personable
• Able to work flexible hours including evenings and weekends
• Must be self-motivated as well as a team player
  Job Type: Part-time
  Job Type: Part-time
  Pay: $18.65 per hour

Education:

• Secondary School (preferred)

Experience:

• Customer service: 1 year (required)

Work Location: In perso

• Gift Card Sales
• Daily deposits and reconciliation
• Shift reports and logs
• Prepare and manage various customer tracking initiatives
• Resolve and/or forward to the appropriate department any and all customer comments and/or inquiries
• Assist Security and Maintenance with various situations, i.e. missing children, tenant requests
• Assist with various on-site promotions and events
• Complete other projects as directed by management