DESCRIPTION:

The Guest Services Representative (GSR) supports the Mission of Trinity Health and Holy Cross Hospital by creating a positive first impression of the organization by greeting, welcoming, and assisting patients, visitors, and staff in a friendly and hospitable manner.

MINIMUM KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:

• High School diploma or equivalent required.
• One-year experience as a concierge, receptionist, nursing assistant or transporter in a healthcare setting is preferred.
• Excellent written and verbal skills. Must have the ability to articulate information in a clear and concise manner. Highly motivated to work as a team member and take initiative to provide patients/guests with a positive patient experience.
• Ability to handle multiple assignments simultaneously.
• Knowledge of Microsoft Office Applications must be proficient user of email.

Please refer the Job description for details