As a member of our Reservations and Retail team you will contribute to an outstanding guest experience by providing visitors with information on our Cruises, Trolley Tours and Walking Tours, and completing transactions for tickets, passes and retail items. You will also be a key member of our guest engagement and operations team: engaging with guests and assisting with dock operations.
At Kingston Destination Group we’re looking for candidates interested in joining a fast-paced, service-focused team in one of Ontario’s most unique and rewarding work environments. Discover why Kingston and the 1000 Islands attracts visitors from around the world, and help create an inspiring tourism experience for our guests.
Positions: Working in ourTicket Office, gift store (Waterfront Gifts & Apparel), or onshore Office.
Season: This is a spring-summer-fall seasonal position. The Kingston 1000 Islands Cruises operating season begins in April and ends in October.

QUALIFICATIONS:

• Positive attitude and approach to customer service.
• Ability to work in a fast-paced, guest-focused environment.
• Strong verbal and written communication skills in English.
• Proficiency in other languages is an asset.
• Experience using Point-of-Sale software.
• Competency using MS Office.
• Previous experience in customer service, retail, tourism or related field.
• Heavy lifting and other demanding physical work are occasionally required.