Guest Services Representative (Part Time, 1-2 days a week, 4-6 hour shift) at Best Western Plus Agate Beach

Newport, Oregon, United States -

Full Time

Start Date

Immediate

Expiry Date

02 Aug, 26

Salary

0.0

Posted On

04 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Guest services, Front desk operations, Reservations, Suggestive selling, Upselling, Cash handling, Credit card procedures, Basic math, Attention to detail, Communication, Conflict resolution

Industry

Description

Best Western Plus Agate Beach Inn is looking for an attentive, engaging, and service-oriented Guest Services Representative to join our team! We are looking for someone to work 1-2 days a week for 4-6 hour shifts in the afternoon/evening hours to assist with check ins. As Guest Service Representative you will represent the hotel to the guest throughout all stages of the guest's stay. This position is responsible for performing the activities of the front desk including reservations, guest services, and telephone calls. HOTEL BLURB Benefits * Health, vision and dental insurance * 401(k) * Vacation and Sick Pay * Paid Holidays * Employee Referral Program * Opportunities for Advancement * Hotel Discounts for you, your friends and family * Access to our Talent team to help you reach your career growth goals Responsibilities * Uses suggestive selling techniques to sell rooms and to promote other services of the hotel and upsells hotel rooms according to hotel standard procedures. * Follows all guidelines in regard to guest service, including, bt not limited to check-in, reservations, check out, special requests and pre-registration * Respond promptly to any guests’ inquiries or complaints in a friendly manner and offer alternate solutions if guest demand cannot be met * Demonstrate commitment to servicing the guest by being hospitable and accommodating * Document any guest accidents by completing the accident report form Qualifications * High School diploma or GED preferred OR 6 months of related experience/training * One year of hospitality experience preferred * Experience handling cash and credit card procedures * Basic Math skills * Attention to detail * Ability and flexibility to work various shifts including evenings, weekends, and holidays EEO Statement We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Responsibilities

The Guest Services Representative manages front desk operations including check-ins, reservations, and guest inquiries. They are responsible for providing hospitable service and using suggestive selling techniques to promote hotel services.