Guest Services Representative (Part-Time, 2 nights a week, Sunday & Monday at Best Western Plus Agate Beach

Newport, Oregon, United States -

Full Time

Start Date

Immediate

Expiry Date

07 Aug, 26

Salary

0.0

Posted On

09 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Guest Services, Reservations, Suggestive Selling, Cash Handling, Credit Card Procedures, Basic Math, Attention To Detail, Hospitality

Industry

Description

Best Western Plus Agate Beach Inn is looking for an attentive, engaging, and service-oriented Guest Services Representative to join our team! As Guest Service Representative you will represent the hotel to the guest throughout all stages of the guest's stay. This position is responsible for performing the activities of the front desk including reservations, guest services, and telephone calls. This is a part-time position, we are looking to fill 7am-3pm Sunday and Monday. HOTEL BLURB Benefits * Health, vision and dental insurance * 401(k) * Vacation and Sick Pay * Paid Holidays * Employee Referral Program * Opportunities for Advancement * Hotel Discounts for you, your friends and family * Access to our Talent team to help you reach your career growth goals Responsibilities * Uses suggestive selling techniques to sell rooms and to promote other services of the hotel and upsells hotel rooms according to hotel standard procedures. * Follows all guidelines in regard to guest service, including, bt not limited to check-in, reservations, check out, special requests and pre-registration * Respond promptly to any guests’ inquiries or complaints in a friendly manner and offer alternate solutions if guest demand cannot be met * Demonstrate commitment to servicing the guest by being hospitable and accommodating * Document any guest accidents by completing the accident report form Qualifications * High School diploma or GED preferred OR 6 months of related experience/training * One year of hospitality experience preferred * Experience handling cash and credit card procedures * Basic Math skills * Attention to detail * Ability and flexibility to work various shifts including evenings, weekends, and holidays EEO Statement We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Responsibilities

The role involves managing front desk activities including reservations, check-ins, and check-outs. The representative is also responsible for handling guest inquiries, complaints, and utilizing suggestive selling techniques to promote hotel services.