Guest Services Representative at Skyterra Wellness
Pisgah Forest, NC 28768, USA -
Full Time


Start Date

Immediate

Expiry Date

13 Jul, 25

Salary

18.0

Posted On

13 Apr, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Good communication skills

Industry

Hospitality

Description

Skyterra Wellness, an award-winning wellness retreat located in Pisgah Forest, NC, is seeking a Guest Services team member to support our program. If you have always wanted to make an impact and hold a position with deep meaning, this position might be the right fit for you. Why does Skyterra exist? We believe everyone deserves the skills and mindset to live a healthy life. How do we behave? By showing up with passion, always going the extra mile, and walking in another’s shoes. What do we do? We make a difference in people’s lives by executing life changing wellness retreats.
Daily, Sunday to Sunday: 8:00 am-2 pm or 2 pm-6:30 pm
Fixed weekend Shift Friday-Sunday available for the right person

Responsibilities
  • Assist guest requests with scheduling and other concerns
  • Execute all guest check in and check out procedures as needed
  • May lead 1 evening activity per week
  • Accommodate all guests requests (Find a way to WOW guests)
  • Assist with gift shop purchases
  • Assist with scheduling spa appointments and private sessions
  • Assist with transportation needs
  • Coordinating travel and meals to-go for departing guests
  • Coordinating pre-arrival paperwork, swag, and amenities
  • Scanning and filing documents
  • Other tasks as neede
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