Sign up with

Already have an account? Log in here

Need some help?
Talk to us at +91 7670800001

Guest Services at Slater Hospitality

Atlanta, Georgia, United States -

Full Time

Start Date

Immediate

Expiry Date

23 Aug, 26

Salary

17.0

Posted On

25 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Communication Skills, Multilingualism, Hotel Management Systems, Phone Etiquette, Front Desk Operations, Night Audit Procedures, Conflict Resolution, Attention To Detail, Organizational Skills

Industry

Hospitality

Description

Duties: - Greet and welcome guests upon arrival - Check guests in and out of the hotel - Provide information about hotel facilities, services, and local attractions - Handle guest inquiries, requests, and complaints in a professional and timely manner - Assist with reservations and room assignments - Process payments and maintain accurate guest accounts - Maintain a clean and organized front desk area Experience: - Previous experience in a customer service role, preferably in the hospitality industry - Strong communication skills with the ability to interact effectively with guests and team members - Multilingual skills are a plus - Knowledge of hotel management systems and phone systems - Familiarity with front desk operations, including night audit procedures - Excellent phone etiquette and customer service skills - Ability to handle difficult situations with patience and professionalism - Strong attention to detail and organizational skills As a Guest Service Agent, you will be responsible for providing exceptional customer service to our guests. You will serve as the first point of contact for guests, ensuring their stay is comfortable and enjoyable. If you have a passion for hospitality and enjoy working in a fast-paced environment, we would love to hear from you. Please note that this position may require working evenings, weekends, and holidays. Benefits: - Competitive pay - Opportunities for career growth within the hospitality industry To apply for this position, please submit your resume along with a cover letter highlighting your relevant experience. We thank all applicants for their interest; however, only those selected for an interview will be contacted. Job Type: Part-time

Responsibilities

The Guest Service Agent is responsible for welcoming guests, managing check-ins and check-outs, and handling inquiries and payments. They serve as the primary point of contact to ensure a comfortable and enjoyable guest stay.