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Guest Services Staff - Rothman Orthopaedics (ROT 0503) at RINK MANAGEMENT SERVICES CORPORATION

Philadelphia, Pennsylvania, United States -

Full Time

Start Date

Immediate

Expiry Date

03 Jan, 26

Salary

12.0

Posted On

05 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Cash Handling, Communication, Cleaning, Skate Maintenance, Teamwork, Time Management, Problem Solving

Industry

Recreational Facilities

Description

Job Details Level: Entry Job Location: ROT Rothman Orthopaedics - Philadelphia, PA Position Type: Seasonal Salary Range: $11.00 - $12.00 Hourly Description Job Purpose This is a seasonal position and performs duties for a variety of positions with primary focus on excellent customer service at a busy roller rink. Duties and Responsibilities Practice excellent customer service Greet all guests promptly and politely Ability to give guests proper directions to the facility within local surrounding area Communicate clearly and professionally with guests and staff Execute policies and procedures professionally and accurately Accurately handle cash and register transactions Process transactions for purchases and rentals Responsible for alerting managers on any discrepancies with the cash register Pass out skates to guests Return skates to skate racks Disinfect skates Clean/wipe down skates upon return Use skate sharpening equipment to sharpen skates Daily cleaning tasks within department Required to attend all training sessions and staff meetings Maintain a clean and safe facility Required to be ready to work immediately at time of scheduled shift Assist customers with equipment Any other duties as assigned Qualifications Qualifications Must be available to work evenings, weekends, and holidays Must be at least 16 years of age Excellent customer service experience Cash handling experience preferred Must be willing to comply with all federal, state, and local COVID mandates/guidelines which may include but are not limited to: mask requirements, mandatory vaccinations, social distancing, proper PPE, etc. Working Conditions Position is located at a recreational or outdoor facility. Work may be done both indoors and outdoors. Physical Requirements Position can involve sitting, standing, walking, running, stooping, lifting, carrying, pushing, pulling and roller skating.

Responsibilities

The Guest Services Staff provides excellent customer service at a busy roller rink, greeting guests and assisting with equipment. They are responsible for handling cash transactions and maintaining a clean and safe facility.