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Guest Services at Starbird Chicken

Corte Madera, California, United States -

Full Time

Start Date

Immediate

Expiry Date

03 Jul, 26

Salary

18.5

Posted On

04 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Hospitality, Cash handling, Customer service, Multitasking, Organization, Communication, Conflict resolution

Industry

Restaurants

Description

Description Why Work at Starbird? Our employees are the lifeblood of our organization. We make sure that each person is given the training and tools to be the best they can be and we believe in promoting from within our organization. Essentials of the job: Hospitality is a key component in this position, so you should be comfortable with listening to and accommodating our guests. Ability to make change and provide accurate cash-handling Ensure that the dining room and restroom are clean and in working order First point of contact for customer complaints Ability to multitask, stay organized and always focus on the guest Punctual, strong work ethic and commitment to excellence Openness to being coached/mentored, we are a learning culture Must be able to stand, bend, stoop, reach, lift, grasp for extended periods of time. Must have sufficient mobility to move and operate in confined work area. Must be able to lift and carry supplies and equipment up to 30 lbs; place items on high and low shelves in office, store rooms, service areas and walk-in coolers. Must also be able to tolerate temperature changes in kitchen and refrigerated areas. Morning and evening shifts are available. Weekend shifts are a must. Benefits This is a tipped position Language learning program through Babbel Tuition assistance program You get a free meal when working and a discount when you are not. There’s plenty of room for growth and advancement. Starbird Chicken provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Responsibilities

The guest services representative acts as the primary point of contact for customers, managing complaints and ensuring a high level of hospitality. They are also responsible for maintaining the cleanliness of the dining room and restrooms while handling cash transactions accurately.