Guest Services Supervisor at GBfoods Deutschland Erasco Heisse Tasse und Lacroix
Berlin, Bavaria, Germany -
Full Time


Start Date

Immediate

Expiry Date

29 Jan, 27

Salary

5900.0

Posted On

31 Oct, 26

Experience

6 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Yes

Skills

Industry

Food & Beverage Manufacturing

Description


What you can expect from us:

  • You will support the restaurant management and take on responsibility in day-to-day operations.
  • You are a host on equal terms – from the greeting to the last espresso.
  • You ensure smooth operations in the restaurant with a focus on service, quality and guest satisfaction.
  • Expert advice for our guests regarding food and especially wine selection
  • Ideally: Maintaining and further developing our wine list in collaboration with the restaurant management.
  • You contribute your own ideas, optimize processes, and keep track of everything – even when things get busy.

 

What you bring:

  • Several years of experience in customer service, ideally with initial responsibility for own stations.
  • Solid wine knowledge, preferably with sommelier training or comparable qualification
  • Passion for high-quality gastronomy and excellent guest service
  • A true host – you know how to inspire people.
  • You work in a structured manner, you pitch in and you understand that good service is teamwork.
  • Very good German and English skills


What you can expect at TFE hotels: 

  • 30 vacation days - time for yourself 
  • Discounts on accommodation and dining worldwide - also for family and friends 
  • Job ticket subsidy for bus & train 
  • Supplementary insurance for your health 
  • Support for fitness & wellbeing 
  • Diverse training programs - internal, external & international 
  • Over 1,500 brand discounts via Corporate Benefits 
  • Exchange opportunities within the TFE Hotel Group 


Responsibilities
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