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Guest Services Team Member at Bolder Adventure Park
Grand Prairie, Texas, United States -
Full Time

Start Date

Immediate

Expiry Date

10 May, 26

Salary

0.0

Posted On

09 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Communication, Multitasking, Problem-Solving, Team Collaboration, Professionalism, Ticketing, Admissions, Fast-Paced Environment, Positive Attitude

Industry

Amusement Parks and Arcades

Description
Job DetailsJob Location: Legal Address - Grand Prairie, TX 75052Position Type: Part TimeJob Shift: AnyJob Purpose: - As a Guest Services Team Member at BOLDER ADVENTURE PARK, your primary purpose is to manage ticketing and park admission processes efficiently, ensuring a seamless and welcoming experience for all visitors. Key Responsibilities: - Serve as the first point of contact for customers, providing a friendly and professional welcome at the front desk. - Handle ticketing and admission processes, ensuring accuracy and efficiency in all transactions. - Communicate effectively with customers to address inquiries, provide information, and resolve any issues promptly. - Maintain a positive attitude while multitasking in a fast-paced environment, ensuring customer satisfaction and smooth operations. - Collaborate with team members to ensure a cohesive and supportive work environment, contributing to overall guest satisfaction. - Uphold company standards and policies in all interactions, representing BOLDER ONE LLC with professionalism and courtesy. QualificationsRequired Education: - High school diploma or equivalent - Ability to read, write, and understand English Required Experience: - Previous experience in a customer service role, preferably in a front desk or guest services capacity - Experience working in a fast-paced environment Required Skills and Abilities: - Excellent communication skills - Positive attitude and professional demeanor - Ability to multitask effectively - Strong problem-solving skills - Proficiency in using computer systems and software for ticketing and admissions - Ability to work collaboratively as part of a team
Responsibilities
The Guest Services Team Member serves as the first point of contact for customers, managing ticketing and park admission processes. They ensure a welcoming experience by addressing inquiries and resolving issues promptly.