Guest Services & Transportation Coordinator at Sandblu Resort, Santorini

Thira Municipal Unit, South Aegean, Greece -

Full Time

Start Date

Immediate

Expiry Date

02 Jul, 26

Salary

0.0

Posted On

03 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Guest services, Transportation coordination, Front office operations, Communication, Organizational skills, Multitasking, Opera PMS, Alice PMS, Computer literacy, Problem solving, Attention to detail, Interdepartmental coordination

Industry

Hospitality

Description

Sandblu Resort is currently in search of: Guest Services & Transportation Coordinator Sandblu: Shaping a new era of ultra-luxury hospitality in Santorini Perched on the foothills of Ancient Thira, Sandblu redefines world-class luxury on the island of Santorini. Since first opening its doors in 2024, the resort has earned recognition among hundreds of guests 5-star reviews but also prestigious Media including Vogue, Travel & Leisure, Condé Nast Traveler, The Times, Robb Report and more. In 2025, we proudly launched Blu Restaurant in Imerovigli, extending the Caldera Experience, and received “Greece’s Best Hotel Restaurant 2025” award for Nectar at the World Culinary Awards. With 66 exquisitely designed accommodation options, multiple exceptional dining venues, Aurora Spa, Nous & Soma Fitness Center, a kids’ club, several retail boutiques, a chapel and multi-purpose areas for bespoke events, Sandblu offers a complete, full-service 5-star resort experience, in a Cycladic village setting. From wellness retreats to one-of-a-kind in-house experiences for guests, every moment spent here is thoughtfully curated and made to be remembered. As a fast-growing, award-winning company with headquarters in Athens, Sandblu partners with leading consortia, participates in international trade shows and fairs, and innovates towards a vision for building microcosm of extraordinary experiences across Santorini, with respect to the heritage and the local community. With a growth mindset and a commitment to excellence and constant improvement, Sandblu offers it all. It’s a flagship destination where every detail is intentional, and every guest journey unforgettable. Discover more: Sandblu Restaurant Gallery [https://sandblu.com/gallery/], Nectar Restaurant Gallery [https://nectarsantorini.com/gallery/] and Blu Restaurant Gallery [https://blusantorini.com/gallery/] or find us on social media at Sandblu [https://www.instagram.com/sandbluresort/], Nectar Restaurant [https://www.instagram.com/nectar_santorini/] and Blu Restaurant [https://www.instagram.com/blusantorini/]. * Previous experience in a hotel front office, guest services or transportation coordination. * High school diploma or equivalent; hospitality or front office training is a plus. * Excellent verbal communication skills in English; additional languages are an advantage. * Strong organizational and multitasking abilities to handle multiple calls and requests efficiently. * Solid computer skills, including experience with Opera, Alice, or similar property management systems. * Professional appearance and demeanor with a focus on guest service excellence. * Receive comprehensive handover from previous shifts and follow up on all pending issues. * Review and monitor daily arrivals, departures, and in-house guests. * Test the phone system and internal lines; check for pending wake-up calls. * Liaise with ambassadors to obtain guest information and identify any special requirements. * Handle all calls professionally, coordinate transfers, follow up on pending requests, and notify Security of suspicious calls. * Coordinate with internal departments (Housekeeping, Bell Service, F&B, Maintenance, Ambassadors) to ensure guest requests are completed promptly. * Maintain accurate logs of calls, unusual incidents, guest requests, wake-up calls, and transportation arrangements in Opera and Alice. * Prepare all required documents for transfers in compliance with Greek legislation. * Verify and prepare next-day arrival and departure documentation. * Deliver a clear and structured handover to the following shift, including all pending tasks and early-morning arrangements. * Keep emergency contact information updated and safeguard guest privacy from unauthorized disclosure. * Complete end-of-shift procedures and clock out. * Tailored Compensation: Salary package customized to fairly reflect your profile and expertise. * Staff Residences: Shared accommodations of up to 2 pax, with comfort amenities, ensuring a seamless home-away-from-home experience in Santorini. * All-day Meal Plan: Balanced and freshly prepared meals (breakfast, lunch, dinner), served in welcoming staff dining setting. * Exclusive Staff Privileges: Access to special staff discounts across our network of partners and Friends & Family rates for your loved ones. * Pathway to Growth & Development: Ongoing professional development in line with global hospitality standards and a clear trajectory for career advancement within a fast-growing, award-winning resort. * Recognition & Rewards: Access to performance-based bonus schemes and recognition initiatives that celebrate talent, achievement, and contribution to the Sandblu vision, along with CSR and engagement activities that foster connection and purpose. Passion, precision, purpose – make this your own career story. We are a team of passionate, creative professionals delivering heartfelt hospitality, where precision, warmth, and artistry define every interaction. We nurture growth, celebrate individuality, and empower our team to thrive in a culture built on collaboration and shared purpose. Your Worklife at Sandblu Warmth & Unforgettable Hospitality | Teamwork & Positive Energy | Kindness, Empathy, Integrity | Continuous Improvement | Learning Something New Every Day. At Sandblu, our teams are at the heart of every guest experience, embodying the spirit and values of our brand, as true ambassadors. Every element of the employee experience reflects the same attention to detail we offer to our guests. We are actively committed to their well-being, from modern accommodations and nutritious meals to a balanced, fulfilling and friendly work environment, where respect is protected. We open pathways for their growth and recognize their contributions, empowering them with every tool to make an impact at their job from day one, so they can bring their best selves to work every day. If you are driven to create extraordinary experiences and make an impact from day one, click on the "Application" tab to Apply! RMKA PC and RSTQ PC are equal opportunity employers. We are committed to creating a diverse and inclusive workplace. All qualified applicants will be considered for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, or age.

Responsibilities

The coordinator manages daily guest arrivals, departures, and transportation arrangements while ensuring seamless communication between internal departments. They are responsible for maintaining accurate logs in property management systems and providing structured shift handovers.