This is an exciting opportunity to join Fat Bottom Guitars as a Sales Assistant in our fast-paced, forward-thinking guitar store. We’re looking for an experienced, reliable, and adaptable individual to support the launch of our brand-new retail premises in Pershore, Worcestershire.
The ideal candidate will have in-depth knowledge of guitars and prior experience in guitar retail. You should be able to work both independently and as part of a team, reporting directly to the Operations Manager.
This role may also require some flexibility, with occasional tasks supporting our sister business, The Guitar Marketplace.

REQUIREMENTS:

• 1+ years of retail experience
• Strong knowledge of guitars and related brands
• Genuine passion for the guitar industry
• Proficiency with social media platforms and awareness of current market trends
• Comfortable in a fast-paced, forward-thinking environment
• Ability to commute to our Pershore premises
• Capable of working independently and as part of a team
• Strong communication skills, with the ability to provide feedback to senior management
• Competent in guitar maintenance and setups

• Oversee the day-to-day running of the retail space alongside colleagues
• Deliver a first-class experience and service to customers
• Maintain high standards of store presentation
• Carry out guitar setups and adjustments
• Open and close the store on designated days
• Handle phone and email enquiries
• Assist with verification and provenance of incoming stock
• Process and dispatch customer orders
• Collaborate with the Marketing Assistant on campaigns
• Support ad-hoc tasks for our sister companies
• Fulfil store opening and closing procedures