Gun Customer Service - Full-time at Scheels

, Colorado, United States -

Full Time

Start Date

Immediate

Expiry Date

03 Sep, 26

Salary

19.5

Posted On

05 Jun, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Cash Handling, NICS Background Checks, Compliance Documentation, Microsoft Office, Basic Math, Communication Skills, Inventory Management, Problem Solving, Sales

Industry

Retail

Description

Turn your passion for the outdoors, sports, or fashion into a world-class career. At SCHEELS, we don’t just sell gear—we live it. As a leader in the sporting goods industry, we are driven to create the best experience in the USA for our customers. We empower our associates to become true experts through extensive product training, mentorship, and professional development. If you "walk the walk" and love helping others find their next favorite hobby, you belong at SCHEELS. WHAT YOU’LL DO * Deliver a Seamless Checkout: Efficiently process customer transactions, accurately manage payments (cash, check, and credit), balance your register drawer daily, and promote the perks of the Scheels Visa Rewards card. * Support Firearm Sales & Compliance: Assist with critical gun room operations by calling in NICS background checks, maintaining pristine gun room housekeeping, and ensuring high-stakes paperwork like Form 4473 is completed flawlessly. * Provide Standout Customer Service: Confidently guide customers through the store—including escorting guests across the catwalk—while maintaining an organized, welcoming, and tidy workspace. * Solve Problems on the Fly: Put your math, Microsoft Office, and communication skills to work by easily calculating discounts, handling multi-step processes, and tackling physical tasks like carrying inventory up and down stairs. The Perks & Benefits We don’t just offer a job; we offer an investment in you. At SCHEELS, you aren't just an employee—you’re an owner. * Become an Owner: Join our 100% Employee Stock Ownership Plan (ESOP) at no cost to you. You'll start earning ownership after your first year (1,000 hours) and become fully vested in just three years. Continue to build wealth with 401(k) options (eligible after your first quarter). * Comprehensive Health Support: We invest in your wellbeing by paying 75% of your health plan premium, contributing directly to your HSA, and offer a full insurance suite including Dental, Vision, and Accident/Hospital Indemnity. These benefits kick in quickly—starting the first of the month following your first 60 days. * Balance & Support: Enjoy 15 days of PTO (prorated based on your start date) and 6 paid holidays, plus maternity, parental, and bereavement pay. * Best Discount in Retail: Access our "famous" associate discount on the premium brands you love. * Community Impact: Get paid to give back! Beyond monthly paid volunteer time, you’ll receive $500 annually to donate to a charity of your choice. THE IDEAL CANDIDATE We are looking for individuals who take pride in their work and treat every customer like the most important person in the building. * Culture Fit: You arrive early (10 minutes is our standard!), bring high energy, and have a genuine desire to help others. * Skills: Basic math and communication skills are essential for sales and reporting. * Physicality: This is a "medium work" role. You should be comfortable standing, walking, and occasionally lifting/moving up to 50 lbs. * Education and Experience: High school diploma (or GED) and 1–3 months of related experience are preferred. *Candidate must be at least 18 years of age. SCHEDULE & COMPENSATION * Hours: Average of 40-42 hours per week * The Shift: Includes a mix of opening shifts (Between 9:00 AM - 7:00 PM) up to 2 closing shifts (12:00 PM – 9:00 PM), and a set day off each week. * Weekends: Minimum of every other weekend (Saturdays between 9:00 AM – 9:00 PM; Sundays 10:00 AM – 6:00 PM). * Pay: The hourly rate posted is a base hourly wage that starts at $19.50/HR. Closing Date: The job opportunity will remain posted until we have selected a qualified candidate to fill the position. This is a long-term role, NOT a seasonal role. EQUAL EMPLOYMENT OPPORTUNITY Scheels is an equal employment opportunity employer providing equal employment opportunities to individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Scheels will provide reasonable accommodations for qualified individuals when appropriate.

Responsibilities

Process customer transactions and promote rewards cards while maintaining an organized workspace. Manage firearm sales compliance, including NICS background checks and Form 4473 paperwork.