H&T 4152 - G1 Housing Assistant (HAAS) (604366) at South Lanarkshire Council Careers
Hamilton, Scotland, United Kingdom -
Full Time


Start Date

Immediate

Expiry Date

23 Jun, 26

Salary

27391.0

Posted On

25 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Care, Communication Skills, Word Processing, Filing, Photocopying, Organise, Prioritise Workload, Respond to Changing Priorities, Team Goals Contribution, IT Systems, Microsoft Word, Microsoft Excel, Interpersonal Skills, Confidentiality

Industry

Government Administration

Description
Internal applicants MUST apply via Opportunity Marketplace.  Please ensure you complete your SKILLS and QUALIFICATIONS via “Me” tab/tile on Fusion or by clicking on the application link in the section of the application form titled “REVIEW SKILLS AND QUALIFICATIONS”.  ACTUAL CLOSING DATE: Applications must be received by 12 April 2026 at 11:55PM Location: Hamilton Local Office Hours: 35 hours per week, fixed term until June 2026 Work Pattern: Monday - Friday  Salary / Hourly Rate: £24,325 - £27,391 per year   An exciting opportunity has arisen for someone who has excellent customer care and communication skills.  The role of Housing Assistant undertakes a wide range of clerical duties including word processing, filing and photocopying and has the added advantage of working within a busy locality housing office, supporting Housing Officers and providing advice to tenants and customers, making a direct impact to the local community and our service users. You will be required to demonstrate the ability to organise and prioritise your workload, respond to changing priorities and contribute effectively to team goals and projects, as well as demonstrating the necessary skills to use all relevant IT systems and software applications, in particular having a good working knowledge of Microsoft Word and Excel. Due to the post being in a front line service, the successful candidate should demonstrate a commitment to the principals of customer care along with effective communication and interpersonal skills.  Due to the nature of the post, it requires a high level of confidentiality. The post of Housing Assistant brings upon opportunities for someone to gain skills and experience in a front line and diverse housing environment and also gives opportunities to progress your career within Housing Services.  The role has a variety of responsibilities which bring job satisfaction.  View the Housing Assistant job profile [https://www.southlanarkshire.gov.uk/downloads/file/16990/hat_-_housing_assistant] Please answer the following question as part of your application submission, your answers should be uploaded under supporting documents * Please provide evidence of your experience and achievements in the five specific behaviours framework. 'Efficient, Flexible, Leading, Working with Others and Performing’. If you require to submit any further additional information to support your application (not a CV), please upload this under supporting documents. Please Apply online - All correspondence will be via your email address Preferred candidates identified after the selection event process will be required to assist the recruitment team, if need be, to ensure timely completion of recruitment checks. If recruitment checks are not completed within a reasonable timescale, you may automatically be withdrawn from this position. Canvassing of Elected Members or employees of South Lanarkshire's Council directly or indirectly in connection with any appointment within the Council shall disqualify the applicant. Legislative Information This post is excepted in terms of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 2003. Preferred candidates will be required to complete a Level 1 disclosure check, prior to a formal offer of employment being made. Please refer to http://www.disclosurescotland.co.uk  [https://apc01.safelinks.protection.outlook.com/?url=http://www.disclosurescotland.co.uk/publications/&data=05|02|Bhagavan.kalyanasundaram@mastek.com|26659b1931f24b35e28508dc02dd1323|add1c500a6d74dbdb8907f8cb6f7d861|0|0|638388395790305458|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&sdata=8zmnd9BHrKOL0HuKJwpmOUYPb4WF/VpL0TXiowCnP34=&reserved=0]for further information about the disclosure process and best practice. Overseas Criminal Records Check An Overseas Criminal Records Check is required where applicants born outside the UK (Scotland, England, Wales and Northern Ireland) or who have lived or worked outside the UK for a continuous period of three months in the past 10 years. Applicants are responsible for providing evidence of the Overseas Criminal Record Check. The check must be translated into English and should come from the police, judicial authority, government department or home embassy of the country or countries concerned. The check must include an official statement confirming that the applicant does not have any history of or pending criminal record proceedings. Checks may be carried out to authenticate the documents provided. Equal Opportunities and Armed Forces Community Covenant South Lanarkshire Council is an Equal Opportunities employer and encourages applications from all members of the community.  We are a Disability Confident Scheme Employer and guarantee to interview all disabled applicants who meet the essential criteria of the person specification job description. South Lanarkshire Council is committed to providing support to members of the armed forces, veterans and their families which is set out in the Armed Forces Community Covenant. Veterans & Service leavers are guaranteed an interview who meet the essential criteria of the person specification job description. As an employee of South Lanarkshire Council, you would also receive a wide range of benefits including: * Enrolment in award winning local government pension scheme * To increase the value of their pension pot, Local Government Employees can opt to join the Salary Sacrifice Shared Cost AVC scheme. * Up to 33 days annual leave * Public holiday entitlement (up to 10 days) * Occupational sick pay * Family friendly policies - flexible working and leave, maternity/paternity leave enhanced leave. * Employee Discounts – including discounts at the cinema. * Range of benefits to support you (Cycle to Work Scheme, Physiotherapy, Employee Assistance Program which offers practical and emotional support) PLEASE NOTE WE DO NOT ACCEPT CVS IN PLACE OF THE APPLICATION FORM. To be considered for this vacancy you must complete the application form.  All CV submissions will be disregarded. South Lanarkshire Council is the unitary authority serving the South Lanarkshire council area in Scotland. The council has its headquarters in Hamilton, has 16,000 employees, and a budget of almost £1bn. The large and varied geographical territory takes in rural and upland areas, market towns such as Lanark, Strathaven and Carluke, the urban burghs of Rutherglen, Cambuslang, and East Kilbride which was Scotland's first new town. Our vision is for South Lanarkshire as set out in our Economic Strategy is to have one of the strongest and most dynamic economies in Scotland, where businesses, communities, and residents achieve their full potential and prosper. We will achieve this through three key interrelated themes: * People - skills, learning and employability * Place - physical infrastructure and place * Business - business development and growth
Responsibilities
The Housing Assistant role involves a variety of clerical duties such as word processing, filing, and photocopying while supporting Housing Officers and advising tenants and customers in a busy locality housing office. This position offers opportunities to gain diverse experience in a front-line housing environment and contribute directly to the local community.
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