H&T 4436 - G2 Housing Officer (HAAS) (604370) at South Lanarkshire Council Careers

, Scotland, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

28 Jul, 26

Salary

34399.0

Posted On

29 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Housing services, Homelessness legislation, Allocations, Estate management, Rent recovery, Anti-social behaviour management, IT skills, Communication skills, Caseload management, Customer service, Conflict resolution, Inter-agency liaison, Prioritization, Adaptability

Industry

Government Administration

Description

Internal applicants MUST apply via Opportunity Marketplace. Please ensure you complete your SKILLS and QUALIFICATIONS via “Me” tab/tile on Fusion or by clicking on the application link in the section of the application form titled “REVIEW SKILLS AND QUALIFICATIONS”. ACTUAL CLOSING DATE: Applications must be received by 13 May 2026 at 11:55PM Location: Brandon Gate, Hamilton Hours: 35 hours per week, fixed term until November 2026 Work Pattern: Monday - Thursday 8.45am - 4.45pm, Friday 8.45am - 4.15pm Salary: £33,468 - £34,399 per year An excellent opportunity has arisen for an experienced individual to join the Housing Services team in the Hamilton area. As a Housing Officer you will be responsible for delivering a wide range of housing services to our customers therefore, you should have similar experience of working within a housing related environment and have an understanding of current issues and legislation in relation to homelessness, allocations, estate management, rent recovery and dealing with anti- social behaviour. Excellent IT skills are required as well as the ability to organise and prioritise workload in an effective way and to respond and adapt to changing priorities required in delivering a quality service. You should possess excellent communication skills and have the ability to liaise effectively with a variety of agencies. You will be eligible to participate in South Lanarkshire Council's Car Pool Scheme as it would be advantageous to have access to a vehicle for business purposes if required to travel to alternative locations. View the Housing Officer [https://www.southlanarkshire.gov.uk/downloads/file/16964/hat_-_housing_officer] job profile Please answer the following questions as part of your application submission, your answers should be uploaded under supporting documents * Please provide evidence of your experience and achievements in the five specific behaviours framework. 'Efficient, Flexible, Leading, Working with Others and Performing’. * Please explain your experience of working in a reactive role managing your own caseload. * Please explain what experience you have of dealing with vulnerable people. * South Lanarkshire Council are committed to delivering excellent customer service. Please describe how you would ascertain and manage client expectations, while still delivering excellent customer service. If you require to submit any further additional information to support your application (not a CV), please upload this under supporting documents. Please Apply online - All correspondence will be via your email address Preferred candidates identified after the selection event process will be required to assist the recruitment team, if need be, to ensure timely completion of recruitment checks. If recruitment checks are not completed within a reasonable timescale, you may automatically be withdrawn from this position. Canvassing of Elected Members or employees of South Lanarkshire's Council directly or indirectly in connection with any appointment within the Council shall disqualify the applicant. Legislative Information This post is excepted in terms of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 2003. This post is considered Regulated Work with adults, under the Protection of Vulnerable Groups (Scotland) Act, 2007. Therefore, it is an offence to apply if you are barred from working with adults. Preferred candidates will be required to join the PVG Scheme, or undergo a PVG Scheme Update check, prior to a formal offer of employment being made. Please refer to http://www.disclosurescotland.co.uk [https://apc01.safelinks.protection.outlook.com/?url=http://www.disclosurescotland.co.uk/publications/&data=05|02|Bhagavan.kalyanasundaram@mastek.com|26659b1931f24b35e28508dc02dd1323|add1c500a6d74dbdb8907f8cb6f7d861|0|0|638388395790305458|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&sdata=8zmnd9BHrKOL0HuKJwpmOUYPb4WF/VpL0TXiowCnP34=&reserved=0]for further information about the disclosure process and best practice. Overseas Criminal Records Check An Overseas Criminal Records Check is required where applicants born outside the UK (Scotland, England, Wales and Northern Ireland) or who have lived or worked outside the UK for a continuous period of three months in the past 10 years. Applicants are responsible for providing evidence of the Overseas Criminal Record Check. The check must be translated into English and should come from the police, judicial authority, government department or home embassy of the country or countries concerned. The check must include an official statement confirming that the applicant does not have any history of or pending criminal record proceedings. Checks may be carried out to authenticate the documents provided. Equal Opportunities and Inclusion statement The Council is committed to fostering equality, diversity and inclusion in its workforce. Therefore, we welcome applications from all sectors of the community, including under-represented groups within our workforce. We are keen to receive applications from candidates who have a disability, who are from a care experienced background, who are from a black, Asian or minority ethnic background, from a military service background and from those who are new Scots. As a Disability Confident employer, we guarantee an interview to all disabled applicants who meet the essential criteria as outlined in the job profile for this position. As proud holders of the UK Armed Forces Covenant Gold Award, the Council is also committed to supporting members of the armed forces community, including service leavers, veterans, reservists and their families. In line with this commitment, service leavers, their close family members, veterans and reservists will be guaranteed an interview if they meet the essential criteria as outlined in the job profile As an employee of South Lanarkshire Council, you would also receive a wide range of benefits including: * Enrolment in award winning local government pension scheme * To increase the value of their pension pot, Local Government Employees can opt to join the Salary Sacrifice Shared Cost AVC scheme. * Up to 33 days annual leave * Public holiday entitlement (up to 10 days) * Occupational sick pay * Family friendly policies - flexible working and leave, maternity/paternity leave enhanced leave. * Employee Discounts – including discounts at the cinema. * Range of benefits to support you (Cycle to Work Scheme, Physiotherapy, Employee Assistance Program which offers practical and emotional support) PLEASE NOTE WE DO NOT ACCEPT CVS IN PLACE OF THE APPLICATION FORM. To be considered for this vacancy you must complete the application form. All CV submissions will be disregarded. South Lanarkshire Council is the unitary authority serving the South Lanarkshire council area in Scotland. The council has its headquarters in Hamilton, has 16,000 employees, and a budget of almost £1bn. The large and varied geographical territory takes in rural and upland areas, market towns such as Lanark, Strathaven and Carluke, the urban burghs of Rutherglen, Cambuslang, and East Kilbride which was Scotland's first new town. Our vision is for South Lanarkshire as set out in our Economic Strategy is to have one of the strongest and most dynamic economies in Scotland, where businesses, communities, and residents achieve their full potential and prosper. We will achieve this through three key interrelated themes: * People - skills, learning and employability * Place - physical infrastructure and place * Business - business development and growth

Responsibilities

The Housing Officer is responsible for delivering a wide range of housing services, including managing homelessness, allocations, estate management, and rent recovery. They must effectively manage their own caseload while providing excellent customer service and liaising with various agencies.