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H2B Host/Hostess at Avion Hospitality Employee Services LLC
New Orleans, Louisiana, United States -
Full Time

Start Date

Immediate

Expiry Date

26 Jun, 26

Salary

0.0

Posted On

28 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Greeting Guests, Table Escorting, Reservation Management, Waitlist Management, Menu Knowledge, Cocktail Service, Customer Service, High-Volume Environment, Flexible Scheduling, Phone Etiquette, Message Taking, POS System Operation, Payment Processing, Order Management, Area Organization

Industry

Hospitality

Description
Description The Grill Rooms is seeking a friendly and professional Host/Hostess to join our team. The ideal candidate will be responsible for ensuring a positive first and last impression for our guests by maintaining a professional, pleasant, and helpful attitude while greeting guests, escorting them to their tables, and fulfilling their needs. Responsibilities: - Greet guests with a warm and friendly smile. - Escort guests to their table and present menus. - Take reservations and manage the waitlist. - Understand the menus and cocktail service in detail. - Provide excellent customer service to guests. - Work in a high-volume environment. - Work a flexible schedule, including weekends and holidays. - Answer multiple phone lines and take accurate messages. - Operate POS system to process payments and manage orders if needed. - Maintain a clean and organized host stand area. Requirements - 1 year of customer service experience. - Ability to work in a high-volume environment. - Ability to work a flexible schedule, including weekends and holidays. - Excellent customer service, written and verbal communication skills. - Strong organizational skills. - Ability to work multiple phone lines. - Ability to operate POS system.
Responsibilities
The Host/Hostess is responsible for creating a positive first and last impression by professionally greeting guests, escorting them to tables, and managing reservations and the waitlist. This role requires detailed menu knowledge and providing excellent customer service in a fast-paced setting.