To perform as a HCPC Registered Biomedical Scientist [BMS] assisting in the management of the service. To assist the laboratory manager in the implementation and delivery of a cohesive service, in conjunction the clinical lead for the department. To implement the quality policy including the agreed quality objectives. To contribute to the implementation of UKAS standards using the Pathology Quality Management System as established, to fulfil the quality circles and audit inherent to the ISO 15189 standards of compliance.
To deputise in the absence of the laboratory manager when required to do so. To manage and provide action plans to resolve nonconformities that are recorded by internal and/or external audits or complaints to ensure the completion of corrective and preventative actions that have been identified. Where delegated, to be responsible for the formulation and implementation of Standard Operating Procedures [SOP] for the department utilising the Document Management Module of the Q-Pulse system. To manage the delivery of training in conjunction with the training officer, ensuring tutorials, one to one training and competency assessments are fulfilled in accordance with ISO 15189 .
To comply with Policies and Procedures commensurate to role. To manage the day-to-day operation of the department within the teams. This will include ensuring monitoring and review of equipment, its maintenance, performance monitoring and EQA is completed and recorded in a timely way. In the absence of the laboratory manager ensure that there is a continuation of key services when short term staff absences occur, including when the absence will affect out of hours staffing provision as appropriate.
To manage the quality aspects of the service ensuring that test requests are met according to the agreed turnaround times and within the policies. In conjunction with the laboratory manager, to manage the departmental proportion of contracts as agreed. This will include assisting in the procurement of equipment, reagent and maintenance contracts, EQA materials and any other associated consumables and supplies via a stock inventory management system [SIMS]. To ensure the completion and reporting of EQA schemes, troubleshooting for the cause of any problems and actions required as a result of poor performance such as consistent bias or other quality problem.
To conduct and complete departmental audits whether vertical, horizontal or examination audits relevant to the service. To assist in the Risk Management Policy for the department such as InPhase management, ensuring Risk Assessments are conducted, reporting of incidents, accidents and adverse events via the reporting structures that exist including the clinical lead and/or the pathology managers as required. To assist in the dissemination of information, arising from the management team and Health & Safety meetings, to the scientific and support staff through the communication structures in place. To regularly assess the service performance providing information required for the quality monitoring report for the department.
Where requested to assist in staff selection, recruitment and conduct appraisals, including staff planning in shifts and rotation through the department where relevant to the service and staff training program. Where requested to represent the department in senior management meetings, decision-making and policy implementation. To investigate result and service complaints and incidents and ensure that effective immediate and follow up actions are taken. To represent the department at local, regional and national meetings and conferences where appropriate

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