JOB OVERVIEW

Proficiency in basic/conversational Korean is REQUIRED for this role
We are seeking a dedicated and organized Assistant to join our team. This role is essential in providing exceptional customer service and administrative support within our office environment. The ideal candidate will be the first point of contact for clients, ensuring a welcoming atmosphere while efficiently managing front desk operations. Proficiency in basic/conversational Korean is required for this role.
Cleaning and towel service will not be expected of assistants as we use a third party for these services. Client focus will be the main priority.
Education will be provided in salon.

SKILLS

• Strong customer service skills with a focus on client satisfaction.
• Effective clerical skills, including organization and attention to detail.
• Ability to multitask and manage time efficiently in a fast-paced setting.
• Strong communication skills, both verbal and written, to interact effectively with clients and team members.

• Greet and assist visitors in a friendly and professional manner at the front desk.
• Manage incoming calls, directing them to the appropriate personnel or taking messages as necessary.
• Schedule appointments and manage calendars for staff members as needed.
• Ensure the reception area is tidy and organized at all times.
• Assist Stylists in applying colour & styling
• Translate Korean/English between Stylists and clients