JOB OVERVIEW

We are seeking a friendly and organized Salon Receptionist to join our dynamic team. The ideal candidate will be the first point of contact for our clients, providing exceptional customer service and ensuring a welcoming atmosphere. This role requires strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment. The Salon Receptionist will manage appointments, handle transactions, and assist with various administrative tasks to support the smooth operation of the salon.

SKILLS

• Strong customer service orientation with experience in retail sales.
• Proficiency in using POS systems for transactions and appointment management.
• Ability to upsell products effectively while maintaining customer satisfaction.
• Experience in supervising staff or assisting in training new employees is a plus.
• Bilingual abilities are highly desirable to cater to a diverse clientele.
• Excellent communication skills, both verbal and written, to interact with clients professionally.
• Familiarity with merchandising techniques and retail math principles.
• Basic cashiering skills with an understanding of cash handling procedures.
• Previous experience in a grocery store or similar retail environment is beneficial. Join us as we create an inviting atmosphere for our clients while delivering top-notch service in our salon!
  Job Type: Part-time
  Pay: $17.60-$20.00 per hour
  Expected hours: 20 – 30 per week

Benefits:

• Store discount

Experience:

• Customer service: 1 year (preferred)
• Salon software: 1 year (preferred)
• Beauty: 1 year (preferred)
• High-end sales: 1 year (preferred)
• Customer acquisition: 1 year (preferred)
• Customer retention: 1 year (preferred)
• Customer support: 1 year (preferred)
• Administrative: 1 year (preferred)

Work Location: In perso

• Greet clients warmly upon arrival and ensure they feel welcomed.
• Manage appointment scheduling and confirmations using a POS system.
• Handle cash transactions and maintain accurate cash handling procedures.
• Provide product demonstrations and upsell salon products to enhance customer experience.
• Assist in merchandising and stocking retail products to ensure optimal presentation.
• Maintain cleanliness and organization of the reception area.
• Address client inquiries via phone with excellent phone etiquette.
• Support salon staff by coordinating schedules and managing daily operations.
• Utilize basic math skills for retail sales transactions and inventory management.
• Foster a positive environment through effective communication with clients and team members.