About the job

Melbourne CBDPermanent – Full-time (part-time 4 days considered)

The Company:

Infrastructure People have partnered with a key player that is committed to advancing the Australia’s logistics capabilities and is creating state-of-the-art intermodal precincts that will drive national productivity, enhance supply chain resilience, and champion environmental sustainability.

About the role

An exciting opportunity is available for a friendly, organised and proactive Receptionist / Office Administrator to be the welcoming face of a corporate office in the Melbourne CBD.As the first point of contact for employees, visitors, contractors and service providers, you will set the tone for a professional and welcoming workplace. You will manage the front desk and keep the office running smoothly each day.Working closely with teams across the business, you will provide a broad range of reception, administrative and office support. This includes greeting visitors, managing phones and mail, coordinating meeting rooms and office supplies, and helping with new starter setup and day-to-day office requests.This is a varied, hands-on role suited to someone who enjoys working with people, takes pride in a well-run office and is committed to delivering great service.

This is an office-based role, required on site 5 days a week. A part-time arrangement of 4 days a week will also be considered.

About the role:

Manage the front desk, warmly greeting and signing in visitors, contractors and guests.
Answer and direct phone calls, manage the general inbox and respond to enquiries promptly and professionally.
Handle incoming and outgoing mail, couriers and deliveries.
Manage meeting room bookings and set up rooms for meetings, catering and visitors.
Keep the reception, kitchen and common areas tidy, presentable and well stocked.
Order and maintain office supplies, stationery and kitchen consumables.
Coordinate company vehicle bookings and liaise with building management, suppliers and service providers.
Help set up new starters and departing staff, including desks, building access passes, equipment and basic IT needs.
Act as the first point of contact for day-to-day IT issues and log requests with the IT provider.
Support workplace health, safety and security tasks, such as visitor registers, first aid and emergency contact lists.
Provide general administrative support to the team, including data entry, document preparation, filing and invoice processing.
Help organise team lunches, events and activities that build a positive workplace culture.

To be successful, you will bring:

Previous experience in a Receptionist, Office Administrator, Office Assistant or similar front-of-house role, ideally in a busy corporate office.
A warm, professional and approachable manner, with excellent customer service skills.
Clear and confident communication skills, both on the phone and in person.
Strong organisational and time management skills, with the ability to juggle multiple tasks and priorities.
Strong attention to detail and a commitment to accuracy.
Proficiency in Microsoft Office, including Outlook, Word, Excel and PowerPoint. SharePoint experience is a plus.
A proactive, can-do attitude and the initiative to fix problems before they escalate.
A reliable team player who works well with people across the business.
A genuine interest in creating a welcoming and well-run workplace.

Responsibilities