PREFERRED/ASSET QUALIFICATIONS:

• Post-secondary degree from a recognized institution or a comparable combination of education, training and workforce experience.
• Certification in First Aid/CPR Level C.
• Conflict Management/Resolution Training/Certification.
• Current Non-Violent Crisis Intervention Training/Certification.
• Applied Suicide Intervention Skills Training.

EDUCATION:

• Completed (minimum) Grade 12 education or equivalent.

EXPERIENCE:

• Experience in working with those who are in conflict with the law.
• Experience in report writing and dealing with collateral agencies.
• Experience working with persons who have addictions, mental health, learning, and intellectual challenges an asset.

KNOWLEDGE:

• Knowledge and awareness of Indigenous/cross cultural issues.
• Knowledge of related community resources.

ABILITIES:

• Demonstrated skills and abilities in proactive and peaceful conflict resolution.
• High degree of self-motivation with judicious decision making and problem-solving skills.
• Ability to practice appropriate boundaries and professionalism.

• Daily record/log book recording.
• Report/incident writing.
• Read and review communication, log books, client files daily.
• Conduct intakes where necessary.
• Monitor residents in the facility.
• Conduct routine facility checks.
• Conduct counts and searches where necessary.
• Report incidents/breaches to the appropriate authorities.
• Deal with conflict situations among residents.
• Conduct curfew checks by telephone.
• Distribute medications according to contractor’s instructions.
• Ensure cleanliness/housekeeping is maintained in residence.
• Empty garbage bins daily.
• Follow Operation Protocol and Procedures.
• Interact with clients, collateral agencies, and colleagues in a positive and professional manner.