Customer Service is at the heart of what we do, the Available Car shopping experience is built around the customer and as a Handover Specialist you will play a crucial part in the process, ensuring customers have the very best experience and making the moment special for them with a seamless, hassle-free delivery. Available Car is a family-owned Used Car Supermarket with 2 branches across the Midlands.

SKILLS REQUIRED:

• Experience working in a target driven environment is desirable.
• A passion for delivering great service, greeting customers with a smile and serving them with pride.
• Work well within a team and communicate effectively and openly with others.
• Full UK driving licence is essential to the role as you will be driving manual, automatic & electric vehicle.
  Hours: Monday to Friday 9.30am to 6.30pm
  Pay: £26,000.00 per annum + commission
  If this is you, we would love to hear from you!
  Job Types: Full-time, Permanent
  Pay: From £26,000.00 per year

Benefits:

• Company pension
• Employee discount
• Enhanced maternity leave
• Enhanced paternity leave
• Free parking
• On-site parking
• Referral programme

Licence/Certification:

• Driving Licence (required)

Work Location: In person
Reference ID: Handover Specialis

• Confidently, professionally and proactively engage with customers in the showroom, ensuring a positive and memorable customer experience.
• Make recommendations on products that meet the customers’ requirements.
• Guide and support customers through the handover process.
• Provide advice and assistance with any queries.
• Liaise with the Preparation Team to monitor the progress of sold vehicles.
• Check vehicles prior to collection.
• Ensure all customers are contacted prior to their collection to ensure a smooth handover process.
• present additional value-added product and services to customers.
• Hitting team and individual targets.