OVERVIEW

We are looking for an experienced, hands-on Production Manager to lead the day-to-day operations of our dessert production. This is a key leadership role in the heart of our kitchen, overseeing all aspects of product manufacturing — from quality control to new product development (NPD), team leadership to operational excellence.
You’ll work directly alongside our Founder and senior management, playing a vital role in scaling our operations while maintaining our reputation for high-quality, innovative desserts

EXPERIENCE & SKILLS

• 3+ years of experience in a hands-on production or kitchen management role, ideally within a bakery or dessert manufacturing environment.
• Strong understanding of food production processes, hygiene standards, and health & safety regulations.
• Demonstrated ability to lead and grow a team in a fast-paced environment.
• Passion for desserts and food innovation — you’re as excited about cheesecakes and cookies as we are!

Production Leadership

• Oversee the daily production of our signature cheesecakes and upcoming dessert lines.
• Ensure efficiency, consistency, and quality across all kitchen processes.
• Manage the kitchen environment to ensure food safety, cleanliness, and regulatory compliance.

Team Management

• Lead and inspire a growing team of kitchen assistants.
• Support hiring, training, scheduling, and team development as the team expands.
• Foster a culture of accountability, positivity, and high performance.

Product Development (NPD)

• Collaborate with the Founder and R&D team on launching new dessert innovations, including cookies and other indulgent treats.
• Lead kitchen trials, testing, and scale-up processes for new products.
• Maintain recipe documentation and implement efficient production methods for new products.

Operational Excellence

• Implement and improve production workflows to increase output and reduce waste.
• Manage inventory and coordinate with supply chain partners for ingredients and packaging.
• Work cross-functionally with marketing, sales, and logistics teams to support launches and fulfilment.