Harbor Hospitality Coordinator at Barton & Gray LLC

Jersey City, New Jersey, United States -

Full Time

Start Date

Immediate

Expiry Date

01 Aug, 26

Salary

25.0

Posted On

03 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Hospitality, Fine dining, Yachting, Customer service, Event planning, Communication, Problem solving, Bartending, Maritime operations, Sales support, Itinerary management, Food and beverage service, Vessel maintenance, Administrative support

Industry

Travel Arrangements

Description

Love the water? Passionate about hospitality? Join us as a Chief Stew, leading our Member experiences in luxury destinations around the East Coast! Barton & Gray Mariners Club is dedicated to providing its Members with unmatched experiences on the water, operating over 90 Yachts in 33 harbors, and offering a range of products including Day-boating, Sport-fishing, Overnight Cruising, and more. The Stew Ambassador enhances the member experience through harbor expertise and knowledge, 5 star hospitality and exceptional on board service. Barton & Gray Stew Ambassadors are expected to have a high level of hospitality and provide top level service to our members and their guests on and off the water. When on board a Barton & Gray vessel, the Stew Ambassador becomes the host for the member’s outing. They serve as ambassadors for the company with members in each harbor of oversight. Key Responsibilities: Stew Ambassador Role Dockside: * Deliver 5-star hospitality with a deep understanding of the harbor, its amenities, restaurants, outing options and special events * Gain a deep understanding of the B&G Day-boating experience and identify product gaps in current offerings * Welcome Members at dock, and serve as an ambassador for the company with Members in each harbor of oversight, * Work in partnership with the Member Services team to offer Member experience opportunities as well as handle Member complaints * Assist Sales and Events team with discovery days, demos, and events Stew Ambassador Role Onboard: * Welcome Members on board, assist with their belongings/bags, and discuss itinerary and timing for trip activities * Provide food and beverage service to Members & keep the vessel neat and clean * Host and entertain the Members and their guests * Posses a high level of knowledge of our cruising areas, and be able to discuss with Members and guests * Assist Captain with keeping watch during tubing, swimming, paddle boarding, snorkeling fishing activities * Assist Captain with cleaning vessel post outing Administrative Duties: * Monitor incoming emails * Event RSVP Tracking * Event Campaign creation and updates through sales software * Administration of http://Monday.comevent planning boards through software * On-site Event work in NYC and other markets when scheduling allows * Future event research * Other Miscellaneous tasks related to Barton & Gray Events and Marketing efforts Additional Skills & Requirements: * Minimum of two years of hospitality experience in fine dining, hotel, yachting, and/or country club environment * Ability to thrive in a fast-paced environment, critical thinker and problem solver. * Strong communication skills, energetic, and personable * Bartending experience is preferred * Maritime experience is preferred * Live within a commutable distance to one of our hiring markets: Greenwich, CT, The Hamptons, Nantucket, MA and NYC

Responsibilities

The Stew Ambassador provides 5-star hospitality and service to members both dockside and onboard, ensuring a seamless luxury experience. They also handle administrative tasks, event coordination, and assist the captain with vessel operations and safety.