Harbor Operations Specialist - Fishermen's Terminal at Port of Seattle

Seattle, Washington, United States -

Full Time

Start Date

Immediate

Expiry Date

11 Feb, 26

Salary

0.0

Posted On

13 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Problem Solving, Conflict Resolution, Security Operations, Maritime Operations, Environmental Regulations, Communication Skills, Patrolling, Operational Compliance, First Responder, Team Collaboration, Microsoft Outlook, Microsoft Word, Safety Procedures, Emergency Response, Customer Interaction

Industry

Government Administration

Description

As a Harbor Operations Specialist, you will be front-line operational staff for Port properties for commercial fishing, commercial, and recreational vessel facilities. You will manage day-to-day operations of maritime business and ensure all activities are followed according to expectations, policies, and procedures for safety, environmental, and efficiency. You will provide customer service and standard operational information to customers and the public, and establish and maintain positive interactions to address concerns, answer questions, and assist with their needs. You will provide property security by patrolling buildings, upland gated fence storage yards, and lockers ensuring that all areas are locked and secured for facility and public safety. You will enforce parking policies and procedures to ensure proper operational compliance. You will collaborate with other Harbor Operations Specialists, contracted security, Portfolio Manager, and maintenance personnel to meet customer needs. You will exchange information and provide daily updates to bring awareness of routine events, scheduled special events, and activities impacting facility operations. You will provide updates and revised post orders to on-coming Duty Harbor Specialist at shift turnover. You will perform roving security patrols by driving between multiple maritime customer locations across port and waterfront properties in order to respond quickly to emergencies, incidents, alarms, service requests, and security issues using a vehicle to ensure safety and operational efficiency. You will serve as a First Responder, operating a skiff and deploying oil boom equipment for spill containment and reporting procedures in compliance with safety and regulatory policies. Experienced – You have one (1) year of experience in facilities, customer service, maintenance or security operations. Committed to Equity – You will apply equity and exemplify shared values, behaviors, and practices in all aspects of the work. At the Port of Seattle, equity is a daily responsibility and a foundational expectation for all Port employees. Knowledgeable –You are familiar with boat and terminal operations, including terminal environmental regulations and guidelines. You also have general proficiency with desktop office applications such as Microsoft Outlook and Word. Customer-oriented – You possess proficient customer service skills, especially face to face interaction and have excellent verbal and written communication skills. Independent Problem-solver – You have well-developed problem-solving skills and conflict resolution skills to effectively manage through expected and unexpected change. You can also work independently with minimal supervision.

Responsibilities

Manage day-to-day operations of maritime business and ensure compliance with safety and environmental policies. Provide customer service and maintain positive interactions while patrolling and securing the facility.