The mission of the Lone Wolf program is to support, operate, and maintain the Distributed Continuity Integrated Network - Top Secret Enterprise Services (DCIN-TS ES) which is a DoD-provided, TS/SCI, integrated voice, video, and data, global communications network that facilitates collaboration among senior leaders and key staff. The Lone Wolf program boasts a professional workforce comprised of specialists throughout the Information Technology lifecycle and who contribute to a positive work environment.
The Lone Wolf Team is Mission Focused, Customer Oriented, Process Guided, and Solutions Driven. Candidates interested in joining the team must be critical thinkers, have a strong work ethic, and be able to work independently or as a member of a team in a dynamic environment that supports a critical and rewarding mission. We value candidates who are detail-oriented while also being able to think and react quickly to emerging and unique problem sets. To be successful, you must be able to rapidly adapt and learn how to operate the front and back end of new products and processes. The Team is expected to grow and is looking for people who can apply disciplined processes and provide imaginative solutions that enable the adoption of innovation and emerging technologies that create opportunities for transformative change.

REQUIREMENTS:

• Must have active Top-Secret clearance with SCI or TS with the ability to acquire SCI.
• 10 years of prior Hardware Asset Management/Lifecycle related experience.
• Knowledge of the System/Software Development Lifecycle and Project Management Methodology.
• Experience working with major hardware vendors (IBM, Dell, HP, Cisco, Palo Alto, etc.).
• Proven experience with IT Asset and Configuration Management.
• Must be able to work a 40-hour work week, normally Monday through Friday
• Ability to work overtime during critical peaks and be available to meet last minute requests for overtime if needed
• Ability to travel (5-10%) primarily within 75 miles
• Familiarity with MS Office applications such as Excel, Word, Outlook, SharePoint, Project and Visio
• Exceptional attention to detail; excellent verbal and written communication skills; strong critical thinking, organizational, time-management, and problem-solving skills
• Ability to work both independently and as part of a team in a dynamic environment
• Familiarity with MS Office applications such as Excel, Word, Outlook, SharePoint, Project and Visio
• Exceptional attention to detail; excellent verbal and written communication skills; strong critical thinking, organizational, time-management, and problem-solving skills
• Ability to work both independently and as part of a team in a dynamic environment
  Clearance Required: Must have active Top-Secret clearance with SCI or TS with the ability to acquire SCI
  Minimum Education: High School Diploma
  Minimum Years of Experience: 10 years of relevant experience

The duties and responsibilities of the Hardware Asset Manager include, but are not limited to, the following:

• Ensure the ongoing effectiveness and optimization of asset management strategies, processes, and systems, while continuously evaluating and improving their efficiency and alignment with organizational goals
• Enhance, oversee, and manage the complete hardware lifecycle for supported networks, focusing on continuous improvements, effective maintenance, and optimal performance at every stage of the hardware’s lifespan
• Oversee and execute Supply Chain Risk Management (SCRM) tasks while collaborating closely with the agency’s SCRM team to identify, assess, and mitigate risks effectively
• Identify active assets and their End of Service Life, and manage the coordination of their proper disposition and removal from service
• Develop and implement key performance indicators (KPIs), metrics, and reporting dashboards, while also utilizing data analysis to track performance and inform decision-making
• Manage both internal and external Hardware Asset Management audits, including those conducted by manufacturers and regulators, ensuring compliance and accuracy throughout the process
• Make business process improvement recommendations by performing analysis and drafting possible solutions for future state enhancements and implementation steps
• Translate complex concepts and policy into plain-language business operation documentation for internal and external stakeholders; maintain up-to-date work instructions
• Build queries, reports, and dashboards in ServiceNow and interpret such data to inform business decisions
• Establish and build relationships with other ITIL process owners, applicable tool owners and stakeholders to understand business objectives, data structure, and how configuration management databases (CMDB) and Asset
• Management processes will best support the enterprise and process specific objectives
• Assist with formulating strategic roadmap and the daily end-to-end hardware asset management services in accordance with the IT Asset Management (ITAM) policies
• Establish exception reporting and procedures to investigate root cause and coordinate remediation.
• Influence change management efforts across all phases of projects and initiatives to drive the culture of continuous improvement
• Brief leadership on an as needed basis the status of Hardware Assets and their Lifecycle status.
• Assist in managing and overseeing the maintenance of the Approved Master Parts List (AMPL), ensuring that it remains up-to-date, well-organized, and accurate at all times
• Support procurement initiatives for the ongoing maintenance and management of hardware assets
• Manage and coordinate the resolution of RMA and warranty-related issues by working closely with both external vendors and internal stakeholders to ensure timely and effective solutions