Hardware Store Associate at The Norfolk Companies

Boston, Massachusetts, United States -

Full Time

Start Date

Immediate

Expiry Date

23 Mar, 26

Salary

0.0

Posted On

23 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Problem Solving, Teamwork, Communication, Attention to Detail, Multi-tasking, Retail Experience, Computer Skills, Basic Math, Product Knowledge, Proactivity, Organization, Reliability, Positive Attitude, Professional Demeanor

Industry

Wholesale Building Materials

Description

Description Are you looking for a fun and rewarding career in retail? Do you enjoy working with people and providing excellent customer service? If so, then Norfolk Hardware may be the best place for you! As a member of the Norfolk Hardware & Home Center team, you will be interacting with customers to discover the products they need and to ensure they have all they need to finish their home project. We are looking for sales minded candidates who enjoy solving problems, looking to learn, and enjoy a fast paced work environment. It may be you if you are friendly, outgoing, and has a strong attention to detail. You should also be able to work well under pressure and be able to multi-task. In return, we offer competitive wages, flexible hours, and a fun and supportive work environment. We also offer a variety of benefits, including health insurance, dental insurance, vision insurance, 401(k) plan, career development opportunities and paid time off. To be successful in this role, you will be able to: • Be Proactive - assist customers by answering questions, directing them to items in the store, or inquiries via phone • Be a Team Player - work together as a team to assist other cashiers when needed and identify possible shrinkage by pointing out items on carts or under carriages they may not be able to see • Be Organized & Work Smart - Keep the store shelve, displays and work areas clean and stocked • Be Reliable - regular, on-time attendance is an essential function of this job • Be Positive & Friendly - maintain a positive image as a Norfolk employee and address all situations in a professional manner • Be a customer service minded - ask questions, interact with customers, and create a Positive Customer Experience. Requirements We'd love to see the following work experience on your resume: • 2+ years of retail experience working with customers on a selling floor and/or checkout area. Good work history and longevity at an employer is a plus. • Good communication and customer service skills via face-to-face and phone, with a varying customer base • Ability to work in a team environment with limited supervision and get the tasks completed • Good computer skills to be able to ring customers, look up inventory, receive product • Ability to assist customers with product inquiries • Ability to complete basic math & measurements • Hardware store experience with product knowledge desired Physical Requirements • Neat and presentable appearance • Professional demeanor • Able to stand for long periods • Frequently needed to walk the store and occasionally climb step stool or ladder • Able to communicate verbally with customers • Able to read computer screens and price tags with small print • Often required to lift and/or move up to 25 lbs. • Occasionally exposed to outside weather conditions to assist customers.

Responsibilities

As a Hardware Store Associate, you will assist customers in finding products and ensuring they have everything needed for their home projects. You will also maintain store organization and cleanliness while providing excellent customer service.