Harley-Davidson Technician at Wise Auto Group

Reno, Nevada, United States -

Full Time

Start Date

Immediate

Expiry Date

04 Apr, 26

Salary

0.0

Posted On

04 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Diagnostics, Maintenance, Repairs, Documentation, Efficiency, Communication, Safety Procedures, Mechanical Aptitude, Diagnostic Skills, Work Ethic, Customer Satisfaction, Factory Standards, Road Tests, Quality Checks, Flat-rate Productivity, Service Profitability

Industry

Motor Vehicle Manufacturing

Description

Job Description: Harley-Davidson Technician Department: Service Summary: The Harley-Davidson Technician is responsible for diagnosing, repairing, and maintaining Harley-Davidson® motorcycles to factory standards. This role is revenue-producing and performance-driven. The technician directly impacts customer satisfaction, service profitability, and dealership reputation. Efficiency, accuracy, and pride in workmanship are mandatory. Key Responsibilities: Perform diagnostics, maintenance, and repairs on Harley-Davidson motorcycles Accurately document all work performed on repair orders Complete work efficiently to maximize flat-rate productivity Perform services and repairs to Harley-Davidson factory standards Identify additional service needs and communicate them clearly to Service Advisors Conduct road tests and quality checks as required Maintain a clean, safe, and organized work area Use dealership tools, equipment, and diagnostic systems properly Follow all safety procedures and dealership policies Stay current with Harley-Davidson training and certifications Performance Expectations (KPIs): Flat-rate efficiency and productivity Comeback and rework percentage Repair order accuracy Hours produced vs. hours available CSI and customer satisfaction scores Qualifications: Harley-Davidson technician experience preferred Valid motorcycle endorsement and driver’s license Ability to lift motorcycles and work on feet for extended periods Strong mechanical aptitude and diagnostic skills Ability to work efficiently in a fast-paced environment Professional attitude and strong work ethic What Success Looks Like: High productivity with minimal comebacks Consistent billed hours and strong efficiency Customers trust the quality of your work Advisors confidently sell your recommendations Service department hits labor and throughput goals

Responsibilities

The Harley-Davidson Technician is responsible for diagnosing, repairing, and maintaining Harley-Davidson motorcycles to factory standards. This includes performing diagnostics, maintenance, and repairs while ensuring customer satisfaction and service profitability.